Market Chain Account Manager

_

Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

_

Why work for Dawn Foods?

 

PEOPLE.    PRODUCTS.   CUSTOMERS.

 

Why should you apply? We invest in you!

• Industry-leading health insurance on Day 1!
• Competitive Pay
• 401(K) + company match
• 10 Paid Company Holidays
• Paid Time Off
• Professional training
• Family-owned business over 100 years in service
• An opportunity for career advancement, working as part of an empowering workforce

 

Job Purpose and Overview

Dawn Market Chain Account Manager (CAM) position is responsible for developing customer relationships and delivering mutually profitable sales activity within the defined territory. This is an exciting customer-facing role that is expected to provide exceptional service, product knowledge, and customer satisfaction. Successful CAMs achieve results through developing and maintaining consultative partnerships and effectively addressing bakery customer needs by identifying profitable opportunities with existing customers and successfully prospecting new accounts.

 

Dawn’s CAMs are outside sales representatives responsible for managing a territory that is directly associated with multiple distribution centers in all of North America. Within their territory, they are focused on promoting Dawn’s products, services, online ordering capabilities, and an expanded portfolio of bakery solutions. CAMs are typically responsible for strategically planning and implementing sales and service solutions to chain customers with more than $4M in overall sales. They report directly to a Sales Director(s) and are compensated within the parameters of a competitive salary-plus bonus plan.

 

Work Environment & Travel Requirements: This is a remote role, and we strongly prefer a candidate to be located in the Eastern or Central time zone. Occasional travel will be required up to 25% of the time.

 

What will you do as a Market Chain Account Manager at Dawn Foods? 

• Develop and maintain excellent relationships with baking industry customers across assigned territory
• Provide strategic account management, including developing and communicating ideal business case scenarios to key decision-makers and stakeholders
• Provide on-site consultation and sales expertise
• Plan and execute profitable sales growth to achieve and exceed targets within the assigned territory
• Develop and maintain profitable sales through prospecting new customers, penetrating existing accounts, and minimizing lost business
• Calculate margins, negotiate terms, and prepare estimates and bids using Dawn’s pricing models to meet specific customer needs
• Serve as a central point of customer contact to represent, explain, and promote the entire Dawn value proposition
• Address customer needs with Dawn solutions to drive mutually profitable sales activity
• Use Technology to drive Dawn’s business, including the following:
• Promote and demonstrate Dawn’s online ordering platform and capabilities to drive growth and expand customer base
• Document sales funnel activities and utilize enterprise CRM (Salesforce)
• Educate customers on the usage of our payment portal
• Demonstrates and develops end-user understanding of customer-facing technology and applications
• Understand, explain, and implement Dawn’s credit policies and terms with customers
• Remain aware of and navigate relevant regional market conditions, product trends, innovation, and competitors’ products and activity
• Initiate and lead the collaborative approach across internal teams and functions to build sales for the region, remain on budget, and maintain efficient costs
• Perform associated administrative duties, such as maintaining accurate sales records, preparing reports, and filing expense reports
• Participate in experiential learning opportunities to expand sales capabilities and product knowledge and apply that product knowledge in customer interactions to drive sales.
• Deliver experiential learning for developing sales colleagues, including coaching, feedback, and on-the-job shadowing opportunities
• Demonstrate Dawn’s Values and support the Dawn Circle of Excellence

 

What Does It Take to be a Market Chain Account Manager at Dawn Foods?