Senior Facilities Specialist, Vendor Management

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Overview:

This role is responsible for leading the oversight, performance and improvement of external vendor relationships that support facility operations across Ferguson’s national portfolio. This role ensures cost-effective, reliable service delivery through proactive vendor engagement, data-driven evaluations, and strategic alignment with enterprise goals.

Location:

This role is hybrid out of Ferguson's corporate offices in Newport News, VA, according to company policy. Consideration will be given to remote work fo the ideal candidate.

Responsibilities:

• Serve as a high-level subject matter authority in a specialized area of Facilities Management, providing strategic insight, sophisticated analysis and technical expertise to enhance operational efficiency.
• Develop and lead quarterly business reviews (QBRs) with vendors, ensuring accountability, service visibility, and aligning critical metrics and evolving business needs.
• Partner with Regional Field Support, Sourcing and Legal teams to support vendor contract lifecycle management, including onboarding, compliance tracking, and performance enforcement.
• Support initiatives through data, process optimization and vendor performance management.
• Monitor and lead budgets, capital planning, financial reports, vendor contracts, expenditures, and purchase orders related to facility operations, ensuring cost control and alignment with company objectives.
• Prepare and deliver reports, including key metrics and periodic reviews of all facility activities, to support strategic decision-making and ensure alignment with company goals.
• Act as a trusted advisor to internal partners, including executives and teams, by providing strategic recommendations and insight into Facilities Management standard processes.
• Lead all aspects of vendor management, including reviewing contracts, ensuring service level agreements (SLAs) are met, and verifying the accuracy of completed work and proposals.
• Ensure consistent and high-quality delivery of facility services, including maintenance, operational support, safety, and compliance.
• Maintain strict adherence to company compliance standards, as well as Health, Safety, and Environment (HSE) policies and procedures.
• Leverage data and analytics to enhance service delivery, equipment reliability, and operational performance.
• Identify and implement standard methodologies for cost reduction, operational improvement, and long-term facility planning.
• Perform additional duties and responsibilities as assigned by leadership.

Qualifications:

• 5+ years’ relevant experience preferably within Real Estate and Facilities at a corporate level.
• Bachelor’s degree in facilities management, business management, technical facilities, or a similar field preferred.
• Experience leading/supporting multi-location industrial or retail portfolios with a focus on operational improvement.
• Ability to travel up to 20% of the time.
• Ability to handle multiple priorities in a fast-paced environment.
• Exceptional ability in Communication, Organizing, Group Problem Solving, Teamwork, Relationship Building, Time Management and Communication both written and verbally.
• Ability to engage optimally with partners at all levels, internal and external, including the Executive Leadership Team, and act as a strategic advisor.
• Perform with a strong sense of urgency, with high expectations, around driving costs from the company P&L and best preparing Ferguson for future growth.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not