Employment Type:

Full time

Shift:

12 Hour Evening Shift

Description:

Be part of a growing team dedicated to coordinating patient transfers across Iowa—work closely with providers in a relaxing, off-site setting while making a meaningful impact on your community.

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.  Other centers associated with MercyOne Central Iowa include:

MercyOne West Des Moines Medical Center 

MercyOne Centerville Medical Center 

MercyOne Newton Medical Center 

MercyOne Children’s Hospital 

MercyOne Clive Rehabilitation Hospital 

House of Mercy

Clive Behavioral Health

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

MercyOne Medical Group – Central Iowa is one of Iowa’s largest multispecialty clinic systems, made up of more than 50 primary care, pediatric, internal medicine and specialty clinics located throughout Dallas, Jasper, Polk, Wapello, Warren and Webster counties.

POSITION PURPOSE

A Patient Logistics RN serves as the central coordinator for complex patient transitions across the healthcare continuum, expertly managing inter-facility transfers while balancing clinical priorities, bed capacity constraints, and transportation logistics. This role serves as the first point of contact for referring hospitals, healthcare facilities, and community-based physicians/providers to coordinate emergent transfers and acute admissions to MercyOne Health Ministries. The specialized role requires exceptional clinical judgment to assess patient acuity, determine appropriate levels of care, and anticipate potential complications during transport. The Patient Logistics RN functions as a critical communication hub between referring physicians, accepting facilities, transport teams, and family members, ensuring that comprehensive clinical information is accurately conveyed to maintain continuity of care. Through meticulous attention to regulatory compliance, resource optimization, and patient advocacy, these professionals significantly impact patient outcomes, facility throughput, and healthcare system efficiency.

ESSENTIAL FUNCTIONS

1. Facilitate and coordinate patient transfers between healthcare facilities, departments, or units

2. Work in a fast-paced, ever changing working environment.

3. Conduct clinical assessments of transfer requests to determine appropriate level of care needed

4. Communicate effectively with physicians, nurses, and staff at both sending and receiving facilities

5. Manages multi-phone call activity to minimize any delays experienced by customers

6. Document all transfer information