Director IV Ambulatory Operations - Akron Geo Bubble

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Director IV Ambulatory Operations - Akron Geo Bubble

                        

Location

Akron

                    

Facility

Bath Health and Wellness

                     

Department

FHC Administration-Regional Operations

                      

Job Code

T99005

                     

Shift

Days

                       

Schedule

7:30am-5:00am

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As Director of Ambulatory Operations, you will oversee and manage the overall operations for assigned Regional Ambulatory locations. In this role, you will develop budgets, assist with clinical operations, improve patient access, direct team activities and assess non-staff productivity. This role is essential to the coordination and cohesion of the Cleveland Clinic Ambulatory locations, allowing you to make a difference in your community every day. 

This position is 100% on site with 24/7 responsibility and travels between all locations.  There is no hybrid work in this role.

This position is responsible for the Akron/Fairlawn/Kent geo-bubble and supports thirteen locations in the region.

A caregiver who excels in this role will:  

• Assist in the development of initiatives aligned with the Clinical institute and enterprise strategies. 

• Support the application of Cleveland Clinic operating procedures and communicates with management to ensure understanding and compliance with policies/procedures. 

• Direct the selection and placement of new employees, performance evaluations and corrective actions. 

• Interpret and communicate policies/procedures and communicate relevant changes. 

• Develop and manage departmental operating budgets and educational funding activities and monitor cost variances. 

• Identify and lead key department cost management initiatives to achieve quantified results. 

• Co-lead in the direction/monitoring of the revenue cycle for the department's professional billing, reimbursement and associated technical centers within department. 

• Manage operational areas and identify/drive improvement opportunities in key areas, including patient access, patient experience, service line cost management, quality management, employee engagement and other department functions that support the overall Regional Ambulatory performance. 

• Partner with community leaders to support wellness and ensure provided services are aligned with community needs. 

• Collaborate with Clinical Institutes and Regional leadership in implementing strategic initiatives within the assigned Regional Ambulatory Operations locations, including institute growth strategies, new practice acquisitions and marketing plans. 

• Take responsibility for miscellaneous project work, Continuous Improvement initiatives, all aspects of building operations and Financial Accountability. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Business, Health Care Administration or a related field and five years of progressively responsible related work experience, including supervisory experience OR Master’s Degree and three years of experience 

• Excellent analytical, verbal and written communication skills 

Preferred qualifications for the ideal future caregiver include:  

• Master's Degree  

Physical Requirements:

• Requires extensive sitting and dexterity to perform work on a PC.

• Requires the