NON-COMMERCIAL GOODS INTERIOR - DC Associate Coach

Company Description

As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

Job Description

RESPONSIBILITIES: 

• Ensure an efficient and effective product flow by following our operational routines in your everyday work which includes but is not limited to.
• Unloading and sorting garments arriving daily by truck or container
• Picking, Allocating, Inducting and packing the right number of garments and/ or products for our customers
• Shipping garments and products to our customers
• Process returns ensuring the correct refund is issued to our customers.
• Stay informed about current campaigns and activities to maximize sales opportunities.
• Trains and coaches staff daily to ensure they are knowledgeable on all allocation/call off processes, routines, and garment care standards.
• Keep yourself updated and working with ongoing Sustainability initiatives.
• Keep your DC environment clean and organize to support operation excellence.  
• Work in accordance with H&M standards and local legislation with Health and Safety and Security routines to guarantee your personal safety as well as the safety of your colleagues.

COMPETENCIES: 

• Understanding of inbound and/ or outbound operations processes and
• Strong communication & willingness to learn and adapt to the change
• Attention to details in relation to orders processing
• Ability to collaborate and co-create with others
• Agile mindset with a positive attitude to change and have meaningful growth
• Always act in a professional manner and act as a role module for our company Values
• Inclusive and empathetic towards others whilst encouraging diversity 
• Ability to understand your impact to others and contribution to the bigger picture.

Qualifications

MINIMUM CANDIDATE QUALIFICATIONS:

• Prior warehouse experience preferred but not required.  

ROLE REQUIREMENTS:

• Ability to lift in excess of 50 lbs.
• Ability to stand for long periods of time, bend stretch, engage in repetitive motions, push, pull, carry items.
• Ability to climb a ladder and use of step stool which will involve heights.
• May be required to pull/push manual jack – 10 to 50 lbs.
• If required, ability to operate electric pallet jack and/or high low machinery.
• If required, ability to operate a scanning gun.
• If required, ability to operate strapping machine.
• Effective management of time with ability to prioritize.
• Ability to multi-task in a fast-paced environment
• Ability to take initiative in completing tasks and solve problems.

Additional Information

All your information will be kept confidential according to EEO guidelines.