Summer Intern - Customer Quality Engineer

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Automotive 

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.  

• Engineer audio systems and integrated technology platforms that augment the driving experience

• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence

• Advance in-vehicle infotainment, safety, efficiency, and enjoyment  

About the Role 

As a Customer Quality Engineer you will contribute to continual product improvements, from supplied electronic components and software improvements to manufacturing process improvements. This position is an introductory position reporting to Quality and Warranty Engineers.  You will work with warranty claim data looking for trends in complaints and work to reduce claims. This position will also include working with warranty databases and reporting tools. 

What You Will Do 

• Lead the development of automated reports for our QLIK dashboards.  

• Act as the point person on developing monthly reports for internal reviews. 

• Verify effectiveness of warranty corrective actions, confirming clean points have not been broken. 

• Actively provide support in the Customer Quality team on special quality improvement projects. 

What You Need to Be Successful 

• A thorough understanding of Excell (pivot tables, Paynter charts etc.)

• Demonstrable knowledge of being able to create QLIK dashboards, or the ability to teach themselves to work with QLIK. 

• The ability to research and learn about electronic components such as resistors, diodes, memory chips. 

• Learn new technologies that Harman provides its customers.  

Bonus Points if You Have  

• Interest in world class automotive audio products. 

What Makes You Eligible 

• Must be currently enrolled in a related Bachelor's Degree program or higher at an accredited institution having completed your Sophomore year or later, taking at least one class in the semester/quarter before participation in the internship program, and returning to school for at least one semester upon completion of the internship program 

• Must have a cumulative 3.0 GPA 

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