Director, Learning & Development

​Heidrick & Struggles (Nasdaq: HSII) is the world’s foremost advisor on executive leadership, driving superior client performance through premier human capital leadership advisory services. For more than 70 years, we’ve delivered value for our clients by leveraging unrivaled expertise to help organizations discover and enable outstanding leaders and teams. Learn more at www.heidrick.com

Job Description:

Director, Learning & Development

Who We Are:

Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions. Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time.®  

Additional information on the firm can be found at www.heidrick.com. 

The Role:

Seeking a strategic, data-driven, and operationally excellent Director of Learning & Development to lead the design, implementation, and continuous improvement of our firmwide learning initiatives.

The ideal candidate brings a combination of operational excellence, instructional design mastery, and polished facilitation presence – along with the ability to translate business strategy into a cohesive learning vision. This role is highly collaborative, strategic, and hands-on, requiring both big-picture thinking and strong execution.

Responsibilities:

Learning Operations & Technology

• Lead learning operations including program logistics, communications, registration, and evaluations.
• Manage learning technology platforms (e.g., LMS, LXP, virtual delivery tools), ensuring seamless learner experiences, platform optimization, and data integrity.
• Oversee vendor relationships, including sourcing, contracting, onboarding, integration, and vendor performance management of large scale enterprise agreements.
• Own and manage the L&D budget, including forecasting, tracking, and ensuring alignment with strategic priorities.

Measurement & Continuous Improvement

• Use data analytics and feedback mechanisms to evaluate program effectiveness and business impact; develop and maintain reporting frameworks that track engagement, behavior change, and outcomes.
• Drive continuous improvement by identifying learning trends and applying emerging methodologies, including social learning, microlearning, and on-the-job application strategies.

Learning Strategy & Program Design

• Develop and execute innovative, high-impact learning strategies aligned to business goals and evolving talent needs.
• Design and deliver blended learning programs - including flagship leadership development offerings for Senior Executives, as well as just-in-time and business-specific learning solutions.
• Lead end-to-end learning journeys from onboarding through advanced leadership development, ensuring scalability, learner engagement, and measurable impact.

Program Execution & Delivery Excellence

• Oversee the successful planning and execution of firmwide learning initiatives, including instructor-led (virtual and in-person), self-paced, and experiential learning formats.
• Facilitate training sessions as needed, tailoring content and delivery style to diverse audiences and fostering high levels of engagement and retention.
• Collaborate with subject matter experts, business leaders, and end users to conduct learning needs assessments and translate findings into actionable programming.

Stakeholder Partnership & Influence

• Act as a thought partner and coach to business leaders, sharing insights on learning trends, best practices, and ways to build a culture of continuous development.
• Collaborate with internal and external partners to ensure learning initiatives reflect firm culture, business priorities, and global consistency.

Required Qualifications:

• Bachelor’s degree required.
• Minimum of 10 years of progressive experience within a Learning & Developmen