Medical AR Specialist | Insurance Follow-Up

 

Medical Accounts Receivable (AR) Specialist | Insurance Follow-Up & Denials

 

 

Olympic Sports & Spine (OSS) is seeking an experienced Medical AR Specialist to join our growing revenue cycle team in Tacoma. This is an excellent opportunity for a billing professional who enjoys resolving insurance claims, researching denials, managing appeals, and driving timely reimbursement.

If you have a strong background in medical billing, insurance follow-up, claims resolution, and accounts receivable management, we want to hear from you. Join a collaborative healthcare organization that values teamwork, professional growth, and work-life balance with a consistent Monday-Friday schedule and no weekends.

Why Join OSS?

• Stable Monday-Friday schedule with no weekends
• Collaborative and supportive billing team
• Opportunity to make a direct impact on reimbursement and patient accounts
• Comprehensive benefits package
• Growth and advancement opportunities within the organization
• Established and respected healthcare organization serving the community

 

Position Summary

The Medical Accounts Receivable (AR) Specialist performs insurance follow-up and collections activities to ensure claims are processed accurately and reimbursed in a timely manner. This position works closely with insurance carriers, patients, and internal departments to resolve account issues, manage appeals, research denials, and maintain accurate account documentation.

Ideal candidates bring experience in patient accounting, medical billing, insurance follow-up, collections, payment posting, and credit balance resolution.

 

Key Responsibilities

• Review patient financial information to verify compliance with payer requirements and correct financial coding.
• Audit claim forms for accuracy and completeness; submit claims through payer portals or direct-entry systems.
• Enter allowances and adjustments based on payer guidelines and department procedures.
• Access payer systems to obtain eligibility, claim status, and processing details.
• Respond to inquiries from patients, payers, agencies, and internal departments.
• Analyze unpaid claims to determine appropriate follow-up action and ensure timely reimbursement.
• Review contract reimbursements for accuracy.
• Contact patients and payers by phone to resolve outstanding account balances.
• Correct account errors and document all actions.
• Prepare written correspondence regarding account concerns.
• Evaluate delinquent accounts and determine the best next steps in accordance with department guidelines.
• Assess patient financial information and recommend payment plans when appropriate.
• Prepare accounts for placement with collection agencies when internal efforts are exhausted.
• Process accounts involving returned mail, bankruptcies, or deceased patients per procedures.
• Post and balance daily remittances; apply allowances and adjustments.
• Resolve credit balances through adjustments or refunds to patients or payers.
• Participate in required educational activities and monthly staff meetings.
• Perform other related duties as assigned.

 

What We’re Looking For

Required Skills &