Lab Application Specialist

It's more than a career, it's a calling

WI-SSM Health St. Clare Hospital - Baraboo

Regular

Job Highlights:

Job Summary:

Optimizes laboratory operations through the implementation and support of laboratory applications. Partners with laboratory leadership to assess workflows, deliver tailored solutions, and ensures successful adoption and compliance.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Partners with laboratory leaders to evaluate current workflows, identify improvement opportunities, and position LIS solutions
  effectively.
• Serves as a subject matter expert on laboratory applications, with deep knowledge of system capabilities, technical features,
  and clinical relevance.
• Leads on-site and virtual demonstrations, workflow assessments, and training sessions tailored to various laboratory use
  cases.
• Collaborates cross-functionally with internal teams and external stakeholders to ensure customer success from initial
  engagement through full implementation.
• Configures, customizes, and maintains laboratory applications, including user access management and system troubleshooting.
• Ensures data accuracy, integrity, and security within the application, including validation, reporting, and compliance with data
  governance standards.
• Analyzes laboratory workflows to identify inefficiencies and develop strategies to streamline operations and enhance
  productivity.
• Trains laboratory staff on effective use of the application, provides ongoing support, and develops comprehensive training
  materials.
• Gather and analyzes data related to compliance performance metrics, communicating findings to key stakeholders.
• Monitors and ensures compliance with regulatory standards such as HIPAA, CLIA, and other applicable guidelines.
• Acts as a liaison between IT, Epic, laboratory operations, and vendors to resolve issues and support continuous improvement
  initiatives.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree in Science, Medical Laboratory Science, Biology or Chemistry or equivalent years of experience and education

EXPERIENCE

• Two years' technical experience in a laboratory setting

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS  

State of Work Location: Illinois