Learning & Development Delivery Manager-Central

Job Description

The Learning & Development Delivery Manager is responsible for the strategic delivery of training and development opportunities within a DPR geographic region. This includes overall responsibility for a regional training calendar that meets local regional, business unit and individual development needs, as defined in partnership with the Business Partner Team. The L&D Delivery Manager ensures high-quality, consistent facilitation and delivery of instructor-led courses and programs by developing a local network of SMEs, supporting a large group of facilitators from the business and leveraging their own expert facilitation skills. The L&D Delivery Manager is responsible for the engagement and management of additional facilitators in a geographic region, promotion and coordination of programs, and may assist with participant selection. The L&D Delivery Manager is responsible for the delivery of all training, though they may only facilitate People Practices-related content. This role will be coached/managed by the L&D Delivery Team Leader.

Key Responsibilities:

• Facilitate interactive training sessions, workshops, and onboarding programs for employees at all levels. Facilitation will be in-person (various locations including jobsites) and virtual. Examples include: team building sessions like Building Healthy Teams and personality assessments; open-enrollment soft skills training like Building Effective Conversations or Employee Best Practices for Employee Development; cohort-based programs like Building Great Coaches and Cultural Immersion.

• Design and implement a region-wide training calendar that includes training opportunities associated with multiple focus areas, including EHS, business operations, field operations, sales and people practices as needed.

• Responsible for the coordination of a region-wide training calendar that includes training needs across multiple focus areas, such as EHS, Ops, Sales, etc., to include support for identifying appropriate facilitators for content.

• Identify, onboard, support, and manage additional facilitators from the business, leveraging best practices and processes defined by the L&D Delivery team.

• Engage local SME’s and key stakeholders as partners for facilitator identification and strategic scheduling.

• Use adult learning techniques to create an engaging and inclusive learning environment in classroom environments. Ensure a consistently positive & inclusive learning environment in offices, jobsites and virtually.

• Adapt training delivery based on audience needs, learning styles, and varying levels of experience.

• Strategically communicate training & development opportunities in partnership with regional C+B and PP Business Partner teams.

• Connect employees and coaches to learning resources and development opportunities as requested and needed.

• Continuously share training program feedback and performance trends with L&D COE team and L&D Program Managers and partner with those teams to analyze learning data and measure training impact, recommending enhancements to improve effectiveness.

• Ability to travel 25-50% across the domestic U.S. Travel for this role will be mostly within one geographic region, but could extend across the domestic U.S.

Education Qualifications:

• Bachelor’s degree in Education, Organizational Development, or a related field (or equivalent experience).

Work Experience:

• Minimum of 6 years of teaching, operations, coaching, or direct learning and development experience, or an equivalent combination of training and experience.

• Proficiency with M365 suite, especially PowerPoint and Outlook.

• Proficiency with digital learning tools (e.g., LMS platforms, virtual meeting tools).

• Deep understanding of DPR’s learning catalog and program suite, including LinkedIn Learning and all existing custom learning courses.

Language, Certifications and Licenses:

• Internal and external certification may be required for specific programs; not required to have them before time of hire.

Work Environment:

Inside - inside environmental conditions or standard office environment 

Constantly, 67% - 100%

Physical Activity:

Hearing - receiving detailed information through oral communication and making fine distinctions in sound. Constantly, 67% - 100% 

Repetitive Motions - substantial movements (motions) of the wrists, fingers, and/or hands. Frequently, 34% - 66% 

Sitting - particularly for extended periods of time. Frequently, 34% - 66% 

Talking - expressing or exchanging ideas by means of the spoken word. Frequently, 34% - 66% 

Vision - distinguishing characteristics of objects using the eyes. Constantly, 67% - 100%