Living Donor Navigator - Kidney Pre-Transplant (grant funded)- Augusta, GA

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

The living donor navigator is a member of the kidney transplant team who will work with prospective transplant candidates and living donors. Their goal is to provide support to candidates by helping them identify and utilize their own Living Donor Champions to seek and engage potential living donors. The living donor navigator will work closely with living donor candidates to educate and improve overall donor comfort with the process, serve as a liaison for any questions or concerns throughout the donor evaluation, provide resources and education to living donors and serve as on-site guides throughout evaluation testing. The position will assist physicians and nurses with moving living donors through the continuum of care by scheduling appointments, making appropriate referrals and navigating criteria based scheduling.

Core Responsibilities and Essential Functions:

Support living donor candidates throughout all phases of donation
Provide donors with education and resources specific to donor needs
Provide guidance to transplant candidate and candidates support system to identify living donor champion(s)
Assist with marketing to include social media and media coverage
Guide donors through onsite evaluation testing
Assist with moving live donors through the evaluation process offsite
Assist donors with aid applications
Schedule patient appointments/ consults
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma General or GED General or Associates General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 2 years healthcare setting, patient scheduling or care coordination. Required

Required Minimum Skills:

Strong verbal and written communication skills High
Strong Customer Service competency Medium

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