Senior Accounting Manager, Revenue

About Gelato

Gelato has created the world’s largest global network for on-demand production of custom products – from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.

At Gelato, we don’t own production facilities – we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It’s smarter, faster, and greener.

With GelatoConnect, our SaaS platform, we’re driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we’re reshaping the print industry to be more efficient, sustainable, and profitable.

The position

We are seeking an experienced and motivated Senior Accounting Manager Revenue to join our finance team in Oslo, London, Madrid, or Amsterdam. The ideal candidate will play a key role in establishing robust order-to-cash processes and managing the revenue accounting operations for our SaaS business unit, GelatoConnect. This role requires strong communication and coordination skills, a proactive mindset, and solid accounting expertise. The Senior Accounting Manager Revenue will drive automation and process improvements while overseeing the full revenue cycle, including revenue recognition, bookkeeping, financial reporting, and compliance.

Key Responsibilities:

• Cross-functional collaboration: Build strong communication channels with Finance, Sales, Operations, and the leadership team to ensure alignment across billing, revenue, and cash collection processes.
  • Serve as the main point of contact for revenue-related topics within GelatoConnect, ensuring clear, timely, and solution-oriented communication with internal teams and customers.
  • Collaborate closely with cross-functional teams (Sales, Legal, FP&A, Operations) to assess contract terms, address financial implications, and ensure proper documentation.

• Order-to-cash process optimization
  • Establish robust and scalable order-to-cash processes for the GelatoConnect business.
  • Drive automation to enhance efficiency, accuracy, and scalability while reducing manual work.
  • Implement a proactive and structured cash collection process, ensuring timely follow-up and strong customer communication to minimize overdue balances.
• Revenue recognition and compliance:
  • Ensure timely and accurate revenue recognition in line with relevant accounting standards for GelatoConnect. 
  • Review and analyze customer contracts to ensure correct revenue treatment.
  • Provide variance analysis on revenue and deferred revenue accounts.
  • Support external audits related to revenue recognition, ensuring accuracy and completeness of information provided.
  • Maintain compliance with corporate governance controls and contribute to continuous improvement of revenue policies and processes.
• Billing
  • Ensure invoices are generated and sent to customers in a timely and accurate manner. 
  • Verify that billing aligns with customer contracts and pricing agreements.
  • Proactively manage overdue payments and develop strategies for efficient recovery.
  • Communicate directly with customers to resolve billing inquiries and disputes quickly and effectively.
  • Handle customer inquiries and disputes related to billing, working to resolve issues quickly and effectively.
• Process Improvement and systems implementation
  • Identify and execute opportunities to streamline revenue accounting and billing workflows.
  • Lead initiatives to automate revenue recognition and billing processes to improve accuracy and efficiency.
• Tax and VAT compliance:
  • Ensure revenue orders are compliant with indirect tax regulation (VAT/GST/Sales tax) in each jurisdiction. 

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