Jobs and Careers

Psychiatric Services Coordinator

United Statesfull_timeVerifiedPosted 8 Aug 2024

💰 $49,500/yr($45,420/yr – $49,500/yr)

About the role

Job Title: Psychiatric Services CoordinatorDepartment/Program: Psychiatric Services Reports to: Medical DirectorFLSA status: Non ExemptSalary: $22.71/hr. - $24.16/hr. (Bilingual Spanish - $24.75/hr. - $26.33/hr.) Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:

Nonviolence - being safe and doing the right thing
Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others 
Social Learning - respecting and sharing ideas of our teams
Democracy - shared decision making whenever possible
Open Communication - saying what we mean and not being mean when we say it
Social Responsibility - everyone makes a contribution to the organizational culture
Growth and Change - creating hope for our clients and ourselves
Equity - Assuring all can survive and thrive

Position/Job Summary: The Psychiatric Services Coordinator is responsible for performing a wide range of duties to ensure the efficient delivery of psychiatric services as well as provide administrative support to the Medical Director and Psychiatric Providers. This position can be performed in a remote or hybrid capacity. Position/Job Duties and Responsibilities:

Provide administrative support to the Psychiatric Services Team including but not limited to the following: scheduling client appointments; coordinating with other service providers; requesting client records; completing pre-authorizations for medication, processing refills, ordering and entering lab values
Respond to client calls on the Medication Line and answer questions or triage to the appropriate provider
Maintain centralized data base of clients referred for and/or receiving Psychiatric Services to track provider caseloads and ensure that all clients are seen within the appropriate time frame
Support the Medical Director with administrative tasks; purchasing supplies; scheduling and coordinating meetings; and new employee recruitment, onboarding, and training.
Timely documentation of client contacts in Electronic Health Record
Collaborate with Program Leadership and Program staff regarding psychiatric services
Participates in assigned staff meetings, other meetings and committees.
Works effectively on multiple projects from beginning to end. Following through with coordination of individuals, completing tasks and ensuring deadlines are met.
Provide a high level of customer service to clients, families, staff and outside professionals in a service-oriented, respectful manner using skills in active listening and problem solving. May have contact with clients and families who may have emotional and/or behavioral challenges; addressing, redirecting and/or problem solving with upset, angry, delayed, severely traumatized, and emotionally and/or behaviorally challenged clients and families.
Performs other related duties as required and assigned.

Competencies:

Adhere to and administer agency and program policies and procedures.
Communicate clearly and effectively orally and in writing in English.
Interpret information, utilize critical thinking and problem-solving skills
Maintain effective working relationships with agency employees at all levels as well as the public.
Create a working environment that promotes and encourages all team members’ participation to attain common and individual objectives.
Anticipates and responds appropriately to needs and demands as well as demonstrate positive conflict resolution.
Willingly adapts to constantly changing circumstances while maintaining professionalism.
Engages in continuous learning and builds knowledge, skills and abilities while addressing new challenges.