Operations & Project Coordinator

Replies within 24 hours Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job Title: Operations & Project Coordinator

Location: Remote (with potential for future onsite work)
Employment Type: Full-time

About Us

We are a growing IT consulting company focused on delivering innovative technology solutions and excellent client experiences. We are seeking a highly organized and proactive individual to join our team in a hybrid role that combines the functions of a Dispatch Coordinator, Project Manager, and Office Administrator. This person will play a pivotal role in ensuring smooth daily operations, timely delivery of client services, and strong team coordination.

Position Overview

The Operations & Project Coordinator will serve as the central point of contact for internal teams, clients, and vendors. This role requires strong organizational skills, the ability to prioritize multiple tasks, and a talent for managing both short-term dispatch scheduling and longer-term project timelines. This individual will also manage general administrative functions to ensure the business runs efficiently.

Key Responsibilities

Dispatch Coordination:

• Schedule and dispatch technicians for onsite and remote service calls.
  
  
• Monitor ticket queues and ensure timely response to client issues.
  
  
• Maintain a centralized calendar for service appointments and resource allocation.
  
  
• Act as the point of contact for clients regarding scheduling updates or changes.
  
  

Project Management:

• Plan, coordinate, and oversee IT projects from initiation through completion.
  
  
• Manage project timelines, budgets, deliverables, and documentation.
  
  
• Communicate project updates to clients and internal stakeholders.
  
  
• Identify risks, resolve issues, and ensure projects are delivered on time and within scope.
  
  

Office Administration:

• Manage vendor relationships, purchasing, and inventory tracking.
  
  
• Answer phones, handle client requests, open tickets, etc.
  
  
• Maintain company records and ensure compliance with internal policies.
  
  
• Any other administrative tasks as assigned.
  
  

Qualifications

Required:

• 5+ years of experience in operations, dispatch coordination, project management, or office administration (IT or technology services industry experience preferred).
  
  
• Strong multitasking and time management skills.
  
  
• Excellent communication and customer service skills.
  
  
• Proficiency with business and project management tools (e.g., IT Glue, Autotask, or similar).
  
  
• Strong working knowledge of Microsoft Office (Word, PowerPoint, Excel, etc.)
  
  

Preferred:

• Project Management certification (PMP, CAPM, or similar) is a plus.
  
  
• Experience in IT Managed Services or IT Consulting environment.
  
  
• Ability to thrive in a fast-paced, dynamic environment with changing priorities.
  
  

Work Environment

• This role is currently fully remote, with regular virtual meetings and coordination across distributed teams.
  
  
• Future onsite work at company offices or client locations may be required, depending on business needs (travel will be communicated in advance).
  
  

Compensation & Benefits

• Competitive salary based on experience
  
  
• Health, dental, and vision insurance options
  
  
• Paid time off and company holidays
  
  
• Professional development opportunities
  
  

This is a remote position.

Compensation: $50,000.00 - $75,000.00 per year

Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced