Sr. Solutions Architect (Client Integrations)

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role:

The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Senior Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solution Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team.

Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly.

Responsibilities:

• Conduct technical and operational client discovery
• Develop an integration strategy based on requirements gathered from discovery
• Manage several technical and operational activities during solution ideation, solution design, and solution implementation
• Lead large cross-functional team efforts across Cedar
• Manage multi-threaded, complex project and succinctly convey progress against goals/milestones
• Liaise with operational and technical client stakeholders
• Senior Solution Architects may mentor and coach junior team members to become the next generation of Solutions Architects
• Work closely with our integration teams to streamline future implementations
• Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers

Skills & Experience:

• 3+ years experience in client-facing roles in enterprise settings.
• 2+ years leading projects with established timelines and multiple stakeholders
• Strong familiarity with data structures, relational databases, and cloud infrastructure
• Strong understanding of SQL and hands-on experience writing SQL queries
• Experience implementing software solutions that need to be integrated with a client’s source system (ideally in healthcare)
• Effective and credible with clients, especially talking through root problems and simplifying complexity. Can manage client conversation to outcomes & root issues.
• Clear communicator with both cross-functional & client stakeholders; follows through.
• Aversion to repetitiveness, eye for how to systematize/automate.
• Systems thinker - seeks to understands how systems interconnect and fundamental architecture of the integrated whole: Cedar products + system / client system + operational processes
• Excellent partner to Eng - articulates (verbally & in writing) end-user requirements and implications for the technical implementation.
• Out of scope: will not be expected to lead technical design of integration
• Data-driven/analytical horsepower - leans on data to understand root problems and to measure our success
• You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity.
• Lastly, you should be EXCITED about Cedar's mission of improving the healthcare financial experience

*Applicants must be currently authorized to work in the United States on a full-time basis*

 

Compensation Range and Benefits:

• Salary/Hourly Rate Range*: $165,750 - $195,000
• This role is equity eligible
• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

#LI-TK1   #LI-REMOTE

What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
• For exempt employees: Unlimit