Program Manager, Payments Security (I/O)

In this role you will own business operations for the Payments Security organization, initiatives, and goals. You will be responsible for driving key operational processes, tracking business reporting requirements, communication processes, and coordinating updates to senior leadership on major programs and projects. You must be an excellent writer who can succinctly communicate complicated technical and operational issues in business terms. Working cross-functionally is key, and you will need to be comfortable performing in a highly collaborative environment and working with your peers to accomplish joint projects and meet the objectives. You will work with key stakeholders in Amazon Security, Payments, Finance, HR, and individual leaders across the organization to define goals, track progress, and communicate priorities and escalate issues. You will be responsible for defining, tracking, and driving execution of program documentation and communication deliverables.

Key job responsibilities
• Drives program, initiative, and corresponding deliverables, provide strategic direction, escalation management, and deliver regular communications to senior leadership and program stakeholders.
• Applies meticulous organizational skills, exceptional writing skills, high attention to detail, spot-on judgement, and vigorously advocates for the customer.
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
• Owns communications to stakeholders on progress, issues, and risks including regular status updates while identifying opportunities to invent and simplify recurring processes that scale with a growing organization.


A day in the life
This role drives the pulse of the Payments Security organization ensuring the team is aligned and connected to its partners. You will manage all operational aspects of the team ensuring our programs, finances, and people are on track as well as helping to drive security campaigns with the payments business. You will communicate at the executive level with our partners globally to help them understand accurate status of what is happening on the ground with our teams. You will also be the primary driver of our annual planning cycle, aligning and setting expectations between executive stakeholders, engineering teams, and Payments Security leadership. You will manage multiple end to end projects and key mechanisms, while demonstrating high judgement, clear communication, creative approaches, the ability to think big, and a consistent track record of delivering results.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
About the team
The Amazon Stores Security team is responsible for protecting Amazon’s information assets. We partner across Amazon’s Stores business units to build and monitor a secure environment for the Amazon business, software and data. We provide security “In the Cloud” and enable scalable mechanisms for software developers and systems to meet Amazon’s security and privacy requirements. We are both a customer and a partner to AWS in raising security awareness, providing s