Senior Revenue Analytics Manager - New York, NY or Austin, TX

Databases are the beating heart of every business in the world. Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet that scales fast, survives anything, and thrives anywhere. We created CockroachDB to unshackle teams from the constraints of their database. Join us on our mission to enable every developer to build world-changing applications!

About the Role

The Senior Revenue Analytics Manager will develop and implement an analytics program and define and execute related frameworks and processes to provide visibility into the performance of the GTM / revenue organization and enhance data-driven decision-making across the organization. In this role, you will report to our VP of Revenue Operations and will work closely with revenue leadership to drive adoption of the analytics program and enable the leaders with the insights needed to help them deliver their goals. The role will initially focus on the sales organization, but will eventually cover all aspects of the revenue organization, including Marketing, Customer Success and Services, and provide insights across the full customer journey. This role requires exceptional analytical and problem solving skills, a high level of autonomy and strong collaboration skills to work across various functions, stakeholders and organizational levels. This position is a great opportunity to build an advanced analytics program and provide the deep insights needed to help build a scalable and predictable revenue engine at a fast-moving high-technology company. To be eligible for this role, you must be based in New York City area or Austin area and will be expected to go into the office on Mondays, Tuesdays or Thursdays. 

You Will

• Lead the development and execution of a measurement, reporting and analytics program to provide insights into performance and results and enhance decision-making across the revenue organization
• Develop, manage and refine the metrics framework to measure, report and analyze the performance of the revenue organization
• Build dashboards, scorecards and standardized reports to provide ongoing visibility and insights into performance and future outlook to stakeholders across the organization
• Collect, validate and manage data required for reporting and analytics
• Work with data and systems teams to automate collection of required data and automate dashboards and reporting in BI tool
• Provide actionable insights to help improve performance and to drive and refine revenue strategy and planning
• Foster and maintain strong working relationships with stakeholders across the revenue organization and other organizations as required, such as finance and product, to understand their needs and gain their buy-in for the measurement, reporting and analytics program
• Work with stakeholders to ensure the utilization and adoption of the program and related reporting and insights by these stakeholders
• Support the rhythm of the business and related operational processes, such as forecasting, pipeline reviews, QBRs, with reporting, analytics and insights
• Monitor, analyze and evaluate the effectiveness and efficiency of the revenue organization and develop actionable insights to improve productivity and market penetration
• Perform detailed analysis to fulfill ad hoc requests and support strategic projects as needed
• Other projects as assigned in Revenue Operations to impact performance and productivity

The Expectations

In your first 30 days, you will complete our onboarding programs and learn about our product,  revenue strategy and sales and operational processes. You will also take inventory of the current measurement and analytics framework, reports and available data. Additionally, you will begin building relationships with key stakeholders across sales, marketing, customer success, and other organizations to better understand their goals and needs.

In your first 60 days, you will use your knowledge and experience to identify opportunities for improvement and start developing the measurement, reporting and analytics program. You will also start working on refining metrics, reporting and dashboards and will deliver first insights to stakeholders across the organization.

After 90 days, you will have initiated the implementation of the measurement, reporting and analytics programs and will have established yourself as the strategic partner to revenue leaders for any analytics and insights needs. You will also be actively collaborating with teams across Cockroach Labs to drive operational excellence and continuously improve our go-to-market efforts.

You Have

• 6-8 years of experience in Revenue or Sales Operations at a high-growth enterprise tech/SaaS company, with a focus on analytics and insights; some experience in