Administrative Assistant

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 22,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.
At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.
The Administrative Assistant supports the sales and marketing efforts of the community and provides exceptional service to our customers and residents. Our team is highly collaborative and works together towards a common goal. Responsibilities include but are not limited to 1) Organizing and maintaining files; 2) Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication. 3) Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.

Responsibilities

• Customer Service (50% % of time may vary based on Community, time of year, overtime, etc.)
• Greeting customers and residents in a professional and friendly manner
• Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication
• Adhering to the company’s selling philosophy when serving our customers while utilizing all selling and organizational tools provided
• Maintaining open communications with all community and regional team members
• Delivering various communications to customers or residents, as needed
• Administrative (50% % of time may vary based on Community, time of year, overtime, etc.)
• Processing and closing homes in accordance with company business plans
• Monitoring and recording daily customer traffic utilizing company-designated tracking tools
• Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities
• Creating sales agreements which may include the calculation of sales tax and monthly payment plans as well as running credit checks
• Maintaining and regularly monitoring the company’s internal inventory software program to ensure all available and sold homes in the community are accurate
• Attending and participating in training programs and seminars as required
• Performing other duties as assigned by the manager

We offer our employees a golden work experience including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all infinite opportunities to learn, develop and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.
It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.