Operations Manager, Auxiliary Enterprises

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match 
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

JOB PURPOSE:

Participates in developing, recommending, and administering operational policies, procedures, and processes supporting assigned functional areas within Auxiliary Enterprises. Responds to inquiries from university departments, the community, and/or external agencies and supervise administrative services professionals, paraprofessionals, technical/support staff, and/or student workers.

SUPERVISORY ACCOUNTABILITY:

Directs facility operations for the Office of Auxiliary Enterprises.  

NATURE AND SCOPE:

Internal contacts include executives, administrators, faculty, students and staff, and the university at large.  External contacts include consultants, contractors, visitors, and the public.

PRINCIPAL ACCOUNTABILITIES:

• Plans, organizes, monitors, and manages the day-to-day processes and operations of assigned auxiliary enterprises area; interprets and applies federal and state-mandated guidelines. Manages the activities of assigned programs to include coordinating, implementing, administering, and evaluating projects and services in the assigned area of responsibility.
• Develops, monitors evaluates, and recommends improvement to processes, procedures, workflow, and/or standards, ensuring alignment with the university mission, values, goals, and objectives and local, state, and federal laws and regulations.
• Recommends and administers operational policies, procedures, and processes in support of auxiliary services operations in assigned area of responsibility; implements and monitors compliance with approved policies, procedures, and processes.
• Supervises administrative services professional, contract/consultant, technical/support, and student staff and performs both direct and indirect supervision through subordinates. Hires, evaluates, trains, disciplines, and recommends the dismissal of staff as necessary.
• Develops and administers department budget in an assigned area of responsibility; approves expenditures; reviews financial statements, manages financial operations, and implements and allocates resources following budget approval.  Reviews monthly financial reports in conjunction with revenue fluctuations.
• Manages and executes projects and assignments critical to the continued operations of facilities in the portfolio of the AVP. Contributes to the growth of auxiliary services revenue and plays an integral part in cost reduction and operational efficiency.
• Participates in/on a variety of meetings, committees, and/or other related groups to communicate information regarding programs, information resources, services, and/or other pertinent information as appropriate.  Cultivates and manages relationships with key stakeholders.
• Identifies and maintains adequate reserves required to fund short and long-term business development or operational requirements including capital plans, operational contingencies, and debt service.

Manages and participates in the installation, configuration, troubleshooting maintenance, and re