Senior QA Automation Engineer – Robot Framework

Job Title:

Senior QA Automation Engineer – Robot Framework

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Senior QA Automation Engineer – Robot Framework and Squish UI Automation

Location: Omaha, NE (Onsite - 5 days a week)

We are seeking a Senior QA Automation Engineer with deep hands-on experience in UI automation to help drive product quality, test reliability, and release confidence. In this role, you will design, develop, and maintain scalable automated test solutions across desktop, web, and embedded environments, with a strong preference for experience in Robot Framework and Squish UI Automation. This is a senior-level onsite opportunity for a quality-focused engineer who thrives in collaborative Agile teams and brings both technical leadership and a passion for building robust, maintainable automation frameworks.

Responsibilities

• Design, develop, enhance, and maintain automated UI test frameworks for desktop, web, and embedded applications.
• Build reliable automated test suites that support smoke, regression, and end-to-end validation of product functionality.
• Create and maintain reusable automation assets including object mapping, verification points, and checkpoints.
• Improve automation coverage while reducing test fragility and increasing long-term framework maintainability.
• Partner closely with developers, QA engineers, and delivery stakeholders to identify issues early and improve overall product quality.
• Participate actively in Agile ceremonies including backlog refinement, sprint planning, and team reviews.
• Engage early in requirements discussions to assess testability, automation feasibility, and potential quality risks.
• Investigate defects, support root cause analysis, and collaborate with engineering teams on timely issue resolution.
• Integrate automation workflows with source control and test management practices using tools such as Git, Jira, and Xray.
• Contribute to shared QA standards, test automation best practices, and continuous improvement initiatives across the team.
• Provide technical guidance and mentorship to other QA engineers, helping elevate team capability and automation maturity.
• Support stable and repeatable test execution processes that strengthen release readiness and product confidence.
• Contribute to CI/CD-aligned automation practices using tools such as Jenkins, GitLab CI, or Azure DevOps where applicable.

Qualifications

• 7–15 years of experience in Quality Assurance with strong hands-on expertise in test automation.
• Proven experience in UI automation across desktop, web, and embedded applications.
• Strong programming skills in Python and JavaScript.
• Solid experience in UI testing, GUI automation, object mapping, verification points, and checkpoints.
• Demonstrated success in building and maintaining scalable, stable, and reusable automated test frameworks.
• Hand