ICAM Site Reliability Engineer

ICAM Site Reliability Engineer

Job Category: Engineering

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity:

Join our Kessel Run All-Domain Operations Suite (KRADOS) team where you will be working to support the modernization and operational sustainment of the next Air Operations Center (AOC) baseline that serves as the foundational environment to execute air power objectives. As part of this team you will be a part of the process to rapidly develop, produce, and deploy software across the AOC baseline, while continuously iterating and improving upon those software applications. This contract will support efforts to develop and continuously integrate and develop the KRADOS suite into multiple Air Operations Centers across the globe and support joint operations to enhance the overall ecosystem across all services.

Responsibilities:

 

ICAM Operations & Deployment:

• 24/7 onsite support (Site Reliability Engineers) for operational Kessel Run Identity Management (KRIDx) and other Identity, Credential, and Access Management (ICAM) capability issue resolution.

• Performs all ICAM-related deployments into IL4 and IL6 environments.

 

ICAM Operations & Deployment Team Responsibilities:

• Provide 24/7 onsite support for operational Kessel Run Identity Management (KRIDx) and other Identity, Credential, and Access Management (ICAM) capability issue resolution.

• Collaborate with ICAM development team to provide feedback on operational issues, coordinate deployment activities, and ensure close communication in all areas with ICAM platform development implications.

• Troubleshoot and resolve user account issues.

• Perform all ICAM-related deployments, upgrades and database migrations to IL4 and IL6 environments.

• Assist application teams with ICAM integration.

• Monitor and audit access requests and user permissions.

• Provide reachback support to the KRIDx development team for product testing, documentation, and training.

• Monitor support requests for trends and provide recommended solutions to the leadership to decrease support requests.

• Assist with security assessment teams to ensure compliance with ICAM security standards.

• Implement immediate workaround fix actions for issues and security vulnerabilities.

• Conduct root cause analysis and take corrective actions following security incidents.

• Conduct regular risk assessments to identify vulnerabilities and potential threats, and evaluate compliance with published security policy.

• Monitor health and status of ICAM stack.

• Coordinate ICAM updates with AOCs and manage/maintain upgrade schedule.

• Manage and monitor integrations with external ICAM and DoD systems.

• Perform incident response.

• Monitor and manage SSL certificates for ICAM servers.

• Provide feedback on ICAM designs/implementation on their ability to support functional and security requirements. 

Qualifications:

Required: 

• Position for local onsite at Langley.

• 3+ years of experience in SRE or DevOps.

• Possesses current CompTIA Security+ certification.

• Possesses active TS/SCI clearance.

• Experience with cloud computing concepts, architectures, and security best practices.

• Experience with Microsoft Active Directory (AD) design and support.

Desired:

Have foundational knowledge with:

- SAML

- OpenID Connect (OIDC)

- OAuth 2.0

- System for Cross Domain Identity Management (SCIM)

- SOAP and Rest APIs

• Understanding of Kubernetes container orchestration, networking conce