Senior Manager, Policy Communications

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

​​Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Comms Team is responsible for conveying Snap’s mission, vision and values to core audiences within our community, which include Snapchatters, advertising partners, content partners, investors, policymakers, and Snap team members. This passionate team works hard to show the world what makes Snapchat the best platform for communication and storytelling, and to ensure the narratives about the company, its people, and its products are accurate and compelling.

We’re looking for a Senior Manager to join our Policy Communications team to oversee the trust and safety portfolio at Snap Inc.! 

What you’ll do:

• Develop and execute communications strategies to amplify the work we are doing to keep our community safe

• Partner closely with leaders across Snap’s policy, legal, platform safety, platform integrity and other teams to drive long-term objectives through campaign-style communication strategies, earned media, stakeholder events, reactive and crisis communications, and more. This often involves close and complex collaboration across a variety of internal teams and external partners

• Maintain strong relationships with key reporters at national and local outlets, and create compelling external moments that drive our narrative across key markets. This includes day-to-day activities such as writing press materials and FAQs, fielding media inquiries, training spokespeople for media interviews and speaking engagements, and more

Knowledge, Skills & Abilities:

• Strong command of the media, policy and cultural landscape, with experience working with senior stakeholders 

• Experience working in-house on tech policy issues and specific experience with  content moderation and platform safety

• Intellectual curiosity and a willingness to experiment in order to learn and identify creative solutions

• Ability to thrive in a fast-paced environment and independently manage multiple projects simultaneously

• Ability to build strong working relationships cross-functionally and across different time zones

• Ability to balance critical thinking with tactical execution and attention to detail, in the face of frequent inbound inquiries and other requests

• Excellent judgment, with exceptional writing, news, and communications skills

• Experience serving as an on-the-record spokesperson

Minimum Qualifications:

• BS/BA degree or equivalent years of experience

• 10+ minimum years of experience in communications or public relations