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Enterprise Credit Quality Review Specialist

Bank of America
United Statesfull_timeVerifiedPosted 4 Sept 2025

About the role

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
Focuses on the creation, maintenance and execution of test scripts and other specialty testing activities in the areas of automation testing, performance testing, test environments or application specialties. Is considered a subject matter expert in one or more of these areas. Identifies and develops ways to improve the quality, capability, or efficiency of the testing process. Typically focused on automating new functionality pre-release and maintenance post-release, or driving efficient testing in other areas. Typically requires 5-7 years of applicable experience.

The primary focus of the Enterprise Credit (EC) Commercial Quality Review (QR) team is to design and execute quality review activities on processes and data elements across the EC commercial lines of business.  QR results aid the EC line of business by ensuring process and controls are functioning properly and that data elements are flowing completely and accurately from input through to regulatory and management reporting.


We are currently seeking a Quality Review Specialist to join our team.  In this role, the QR Specialist focuses on the execution of a portfolio of quality review test scripts.  The candidate must independently conduct assigned responsibilities within the context of the assigned programs.  In addition, he or she will be responsible for assisting their manager in addressing other key initiatives within the EC QR team.  Depending on background and experience, this may include program management responsibilities.  
 

Responsibilities:

  • Review credit documentation and credit data elements for accuracy and adherence to policy/procedures

  • Complete test scripts for assigned programs to document the results of reviews

  • Interact and partner with associates in the business to educate, remediate findings, and improve the quality of credit submissions

  • Identify and recommend ways to improve the quality, capability, or efficiency of the testing process and gaps in the underlying credit process and/or controls

  • Participate in various project work supporting continued improvement of the Quality Review (QR) processes

  • Collaborate with other Enterprise Credit (Commercial) team members to drive technology and process changes through identification of business requirements

Required Qualifications:

  • 5+ years Commercial Credit background as an Underwriter, Credit Analyst, Credit Review Officer, Credit Administrator, or similar role

  • Organizational skills and ability to handle multiple tasks to meet tight deadlines

  • Understanding of commercial credit processes and documentation (e.g. loan documentation, loan agreements, financial spreads, financial statements, etc.)

  • Self-motivated individual who can work independently and also as an engaged member of a team


Desired Qualifications:

  • Prior experience in reviewing credit including a role in Credit Review, Audit or other Quality Review team

  • Commercial Underwriting experience

  • Risk management, process, and control assessment experience

  • Intermediate to advanced SharePoint, PowerPoint, and Excel skills

  • Bachelor's Degree or equivalent experience 

Skills:

  • Adaptability

  • Attention to Detail

  • Prioritization

  • Result Orientation

  • Written Communications

  • Collaboration

  • Continuous Improvement

  • Critical Thinking

  • Data Quality Management

  • Issue Management

  • Customer and Client Focus

  • Innovative Thinking

  • Oral Communications

  • Proble

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Company

Bank of America

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