Jobs and Careers

Clinical Case Manager

Insight Housing

United Statesfull_timeVerifiedPosted 2 Feb 2025

💰 $67,300/yr($63,460/yr – $67,300/yr)

About the role

Compensation: $31.73-$33.65/hour DOEEBenefits:

Free Dental & Vision
19 Paid Holidays - Including 4 Mental Health Days
15 Vacation days & 10 Sick Days Annually
Retirement Plan with a match
Paid Training
10-year anniversary sabbatical
Flexible Spending Accounts
Professional Development Allowance
Paid Parental Leave benefit
Discounted Pet Insurance
Affordable Health Insurance, including a free healthcare option for employees
50% coverage paid by employer for dependents (vision, dental, health)
and many more!

Company OverviewFor more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions. Program Overview The Campus Interim Housing Program provides shelter and support services for people who are homeless in encampments in the City of Berkeley. The Campus Program includes provision of Housing Navigation to 23 units located in The Campus motel. Participants at this site will be provided with on-going housing navigation services to ensure support towards obtaining housing, as well as assistance with activities of daily living skills (ADLs), budgeting, and linkages to community resources. Position Summary Under supervision of the Program Manager, the Clinical Case Manager will be responsible for providing service coordination and mental health support and consultation to participants residing at Interim Housing sites. The Clinical Case Manager will create a mental health monitoring plan for participants who are identified as having mental health needs during intake. This includes regular mental health check-ins and counseling by mental health professionals during the participant’s stay. They will also provide information about available mental health resources, including walk through of the County’s Behavioral Health Care Services, which include, but are not limited to, crisis and urgent care, drop-in and supportive services, education and advocacy, and mental health education and support. If a participant is already connected to mental health care, the Clinical Case Manager will reach out to their existing provider to coordinate care. Additionally, the Clinical Case Manager will provide ongoing assessment of participant mental health needs, crisis de-escalation, and coordination with emergency personnel when necessary. Essential Duties and Responsibilities

Follow best practices for assisting program participants that align with Insight Housing’s professional standards and ensure excellent customer service. Best practices include but are not limited to low barrier access, harm reduction, trauma informed care, non-violent crisis intervention, motivational interviewing, and conflict management/de-escalation techniques.
Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served through interim housing programs.
Provide consultation to participants in collaboration with Housing Navigators, Resident Advocates, Program Manager and Program Coordinator.
In partnership with Program Manager, act as an agency liaison with AC Healthcare Services Agency (HCSA) in the use of the CHR. Complete and sign-off on Disability Verifications for Permanent Supportive Housing (PSH), if licensed.
Manage Community Healthcare Record (CHR) access and use across all Insight Housing programming.
Collaborate with Program Managers, Senior Program Managers and Housing Navigators to coordinate on-site services and development of appropriate Housing Plans
Support a case load of up to 25 participants; providing mental health screening at referral, complete mental health assessment; including acting as a liaison to current providers, identifying potential resources if needed, completing necessary pap