Solutions Management Manager

Anticipated End Date:

2026-05-10

Position Title:

Solutions Management Manager

Job Description:

Solutions Management Manager

LOCATION: 1-2 days per week in-office. You must be within a reasonable commute of one of our eligible offices.

HOURS: General business hours, Monday through Friday.

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Solutions Management Manager is responsible for leading the planning and implementation of products and services for a line of business enterprise wide. The role serves as the single point of contact and subject matter expert on all aspects of planning, implementing, and managing day-to-day operational, technical, and business partner interactions for existing programs. It works together with Product Development to consult on enhancements to existing products and development of new clinical solutions based on analytics.

Primary responsibilities include, but are not limited to:

• Provides consultation and advice to business partners regarding benefits of products and analytics.

• Explains timelines and measures of success for implementing these products.

• Coordinates with the Physician Liaison regarding clinical issues related to clinical measure implementation or customization by line of business and communicates changes to Product Development for consideration in product performance and financial analyses.

• Schedules and coordinates implementation of contracted products and services for assigned business partners.

• Coordinates data requirements, production schedules, and deliverables with the business partner.

• Oversees all business partner specifications and/or modifications for contracted products and services.

• Provides business partners with the resources, training, and services necessary to effectively utilize the products that the department provides.

• Analyzes business partner data for QA and identification of opportunities for business partners to utilize products and services to improve plan performance.

• Maintains detailed knowledge of current clinical measures and future clinical measure development plans, communicates this information to business partners, assists in the selection of clinical measures to be utilized in pilot and full rollout of products and services, and guides business partners in continually reviewing and updating clinical measure sets.

• Maintains detailed knowledge of all current systems, products, and services and a basic understanding of future system and product development plans to allow an appropriate level of communication with business partners.

• Leads department projects and mentors solutions management staff.

Required Qualifications 

• Requires a BA/BS and a minimum of 5 years experience in a related field, including a minimum of 2 years experience in solutions management; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications

• Graduate degree and/or professional designation related to field preferred.

• Project management experience preferred.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Business Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health