Operations Assistant, Air Export Gateway

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - Miami, 12430 NW 25th St 

Division: Air & Sea 
Job Posting Title: Operations Assistant, Air Export Gateway - 86991 
Time Type: Full Time

 

 

Operations Assistant

 

 

As an Operations Assistant, you will be responsible for supporting the administrative functions of the operations team in the transportation and logistics industry. You will assist in maintaining accurate and up-to-date records, coordinating with various internal and external stakeholders, and ensuring compliance with company policies and procedures.

This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast-paced environment.

 

Duties and Responsibilities

• Assist in maintaining accurate and up-to-date records related to shipments, customer information, and other operational data.
• Enter shipment data into computer systems and ensure accurate record-keeping.
• Provide administrative support to the freight forwarding team, including answering phones, responding to emails, opening files, and filing documents.
• Assist with billing and invoicing processes, check vendor’s invoices, and approve or dispute them in case of rate discrepancies.
• Check internal billing and dispute the incorrect invoices using DSV’s tools and applications.
• Check and process CASS billing on monthly business, including but not limited to disputing the incorrect billing, approving invoices, check the rate discrepancy, etc.
• Assist in preparing and submitting reports to management.
• Support the operations team in other administrative tasks as needed.
• Ensure compliance with company policies and procedures.
• Other duties as assigned by the supervisor or upper management.

 

Educational background / Work experience

• Associate or bachelor’s degree in a relevant field such as business, logistics, or administration preferred.
• Minimum of 1 year of experience in an administrative support role, preferably in the transportation and logistics industry.
• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in air exports is highly desirable.

 

Skills & Competencies

• Ability to perform basic mathematical ca