Senior Administrative Assistant

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. 

For more information, please visit www.resilience.com

Resilience’s Waltham site is seeking a team player who will thrive within our rapidly growing startup to serve as our Senior Administrative Assistant. In this role, you will apply excellent organizational, administrative, and communication skills, a high attention to detail, and a keen sense of ownership to meet the needs of Waltham team members and guests for the site’s day-to-day operations and special events. The successful candidate will operate with a high level of independence, exercising judgment to set priorities and solve problems in an environment that moves at a fast pace. 

Responsibilities

• Provide administrative support to the Waltham site, delivering exceptional customer service to internal and external stakeholders 

• Provide support and assistance to the site leadership team as appropriate 

• Serve visitors by greeting, welcoming, and directing them appropriately 

• Manage calendaring of conference rooms, proactively setting priorities for use of space and communicating regularly with the team about any necessary schedule changes

• Coordinate, plan, and organize events, including all-hands meetings, customer, partner and other stakeholder visits, as well as occasional offsite gatherings

• Maintain site security and telecommunications systems for visitor management 

• Ensure a safe and clean reception area by complying with site procedures, rules, and regulations 

• Manage vendor services and purchasing for office and administrative matters

• Assist with onboarding and creating a welcoming environment for team members 

• Prepare or assist with preparation of materials for meetings and site visits including presentations and briefing documents

• Assist with other projects and general administrative duties as needed 

Minimum Qualifications

• Prior relevant administrative experience in an office environment

• High attention to detail, with strong organizational and planning skills and the ability to achieve results under tight deadlines 

• Expert scheduler with Microsoft Outlook, comfortable managing calendars and rescheduling meetings to accommodate frequently shifting schedules

• Self-starter with ability to take initiative, exercise judgment, and work independently

• Efficiency expert who leverages creative problem-solving skills to achieve the right outcomes

• Familiarity with digital tools and applications used to facilitate collaboration, productivity and operations across multiple sites

• Relationship builder with experience supporting teams and creating connections across a broad company network 

• Exceptional verbal and written communication skills 

Preferred Qualifications

• Bachelor’s degree

• 5+ years of relevant receptionist, administrative assistant, executive assistant, office manager, and/or business operations experience experience

• Prior experience in a startup environment

• Prior experience working at a biotech and/or technology company

• Demonstrated skill in drafting and editing executive level business materials, such as email communications, PowerPoint presentations and briefing documents 

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including equity, an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability in