Night Auditor - Housing May Be Available

 

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:  

Our Night Auditor will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, and become fully acquainted with local points of interest. If you have a passion working with guests and providing them an Experience of a Lifetime, this is the perfect position for you! 

 

Job Specifications:  

• Housing: May Be Available

• Expected Pay Range: $20.00 - $22.00 / hour

• Shift & Schedule Availability: Full Time Hours Available

• Other Specifics: Overnight, 10pm-8am, Graves Shift

 

Job Responsibilities: 

• Position is overnight and applicant must be willing and able to work alone.
• Ability to self-manage assigned tasks.
• Ability to handle all guest issues quickly and accurately.
• Be the expert on guest billing issues and able to resolve any non zero balances quickly.
• Applicant must have a clean driving record and be comfortable driving overnight in a snowy, high alpine environment.
• Ability to problem solve complex problems and emergencies that arrive in properties overnight.
• Facilitate guest check-in and check-out, and provide general information.
• Professional appearance, excellent guest service skills, ability to multitask and strong verbal communication skills are required.
• Candidates with prior guest service experience in a fast paced environment preferred.
• Potential for long term professional development.
• Other duties as assigned.

 

Job Requirements: 

• High school diploma or equivalent - College Degree - preferred
• Valid driver's license - required
• MS Office proficiency - required
• Prior front desk experience is a plus.
• Able to communicate with guest, homeowners, and colleagues with diplomacy and tact
• Previ