Senior Account Manager – IT Solutions

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

ABOUT LG MEDIA SOLUTIONS

LG Media Entertainment Solution Company (MS) is a recognized innovator in televisions, audio, displays and smart TV platforms. The MS Company enhances the media entertainment experience with its OLED TVs, renowned for perfect black and perfect color, and premium LCD QNED TVs, all powered by the personalized webOS smart TV platform. The MS Company also offers Information Technology solutions (gaming monitors, business monitors, laptops, projectors, cloud devices and medical displays) as well as Signage solutions (Micro LED signage, digital signage, hospitality displays and signage software solutions) that are designed to maximize customers’ work efficiency and deliver strong value. 

THE OPPORTUNITY

*** This role is based in the Northeast territory, will work remotely and travel****

Our Senior Account Manager – IT Solutions will cover the Northeast Regional Territory, driving sales of LG’s IT product portfolio. This field/home office–based role focuses on developing and managing end-user and reseller relationships, with a strong emphasis on large National Solution Provider (NSP) accounts. The successful candidate will be responsible for cultivating new business, qualifying, and closing major opportunities, and maintaining executive-level relationships with key decision-makers.

• Design and implement strategies to expand LG’s market share across key accounts and channels.
• Drive new business by identifying and engaging prospects while maintaining and expanding relationships with existing customers.
• Establish credibility with prospects and accounts by understanding needs, recommending tailored solutions, and positioning long-term value.
• Strengthen customer relationships through proactive support, guidance, and identification of new opportunities for profit and service improvements.
• Achieve assigned sales revenue targets and overall business plan goals for revenue, units, and product category performance.
• Target and acquire accounts to broaden both the depth and breadth of the customer base.
• Stay ahead of the market by monitoring industry trends, competitive activity, and customer feedback to inform product improvements and new offerings.
• Collaborate with product marketing on go-to-market strategies, ensuring alignment with divisional and channel-specific initiatives, and track/report progress weekly, monthly, quarterly, and annually.
• Partner with external business development teams while leveraging inside sales support for administrative and operational efficiency.
• Manage pipeline accuracy and forecast reliability, driving consensus with Product Management and taking corrective actions where needed.
• Deliver timely reports, including weekly call reports highlighting customer issues, market insights, and key requests.
• Continuously maintain accurate and complete data in Salesforce (or equivalent CRM) to manage opportunities, accounts, and pipeline activity.
• Coordinate with internal stakeholders (e.g., Brand Marketing, Pricing, Supply Chain) to ensure seamless account management.
• Maintain expertise in industry knowledge by attending workshops, reviewing publications, building networks, and participating in relevant associations.
• Travel within territory as required (approximately 70–75%).

THE QUALIFICATIONS

• Bachelor’s degree in business, marketing, or a related field
• 7+ years of experience in solution-based selling to drive market share and account expansion. working with top-tier resellers, integrators, and enterprise end users.
• Track record of exceeding sales quotas in a B2B environment.
• Expert knowledge of the IT solutions market and demonstrated ability to build and grow strategic customer relati