Seasonal Visitor Services Supervisor- Roxbury Heritage State Park

Position Information:
Position Title: Visitor Services Supervisor
Location: Roxbury Heritage State Park
Start date: 5/16/26
End date:    10/31/26
Number of Positions: 1

 Please note, if you are selected for this position and will be working less than 90 days, the position will automatically revert to a short-term position. Our short-term positions are not part of the salary scale that is advertised within this job posting. Should this position revert to a short-term seasonal position (less than 90 days), your salary rate will be discussed with you during the interview phase of the process.

 Who We Are:

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family.   Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.

Who We Are as an Employer:

At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.

Job Opening:

The Department of Conservation and Recreation seeks qualified applicants for the positions of Visitor Services Supervisor.

The core responsibility of these positions are to provide programming, historical interpretation and environmental education for the visiting public.

DUTIES:

Under general direction of supervisor, manages the day to day interpretive services programs which include:

-Responsible for daily supervision of programs and tours, staffing the Visitor Center, roving informal interpretation, assisting with community events, and other various duties as assigned.

-Staffing of the Visitor Center

-Field trip scheduling, coordination, and facilitation.

-Coordination with friends groups and special events, as well as working with other park partners, local non-profits, volunteers, as well as additional stakeholders and agencies.

-Researching, developing, and recording comprehensive Interpretive Program Outlines and Program Narrative Forms within the deadline set by your Regional Interpretive Coordinator.

-Seek DCR approval and maintain an on-going effort to actively market and promote the Park’s interpretive programs. Provide information to various media outlets, DCR on-line calendar and develop and distribute program flyers and brochures within the park and community.

-Coordination of weekly natural history programs

-Working with audiences of all ages, including pre-school age children, families, adults, seniors, as well as school groups and people with disabilities.

-Submit park wide reports and interpretive program reports as required (