Supplier Relationship Team Lead

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

The position of Director, Supplier Relationship Team (SRT), is a critical role in leading and managing the operations with Contract Development and Manufacturing Organizations (CDMOs) for supply of our marketed products and future innovations.  The role requires leadership to deliver against the business objectives and aspirations with the appropriate application of quality and compliance to protect Haleon and their customers. The Director, SRT does this by:

• Providing Category Leadership for the portfolio of CDMOs and CMOs aligned with the business to strategically manage and prioritize business objectives for the Brands in conjunction with the Strategic Resource Allocation model. Where required, collaborating with SRT Lead for CDMOs/CMOs external to the Director’s portfolio to represent/coordinate supply priorities aligned with the Category business needs.

• Being the principal point of contact for the business relationship for specific CDMOSs and CMOs.  For CDMOs/CMOs within the Director, Strategic Relationship Management Team’s portfolio work closely with SRT Lead assigned to lead the specific CDMO / CMO.

• Leading a cross-functional team to ensure end-to-end oversight of assigned CDMOs and CMOs, ensuring reliable on-going supply, quality, customer service, compliance, value and innovation for the life cycle of the contract (from selection of the supplier, technology transfer activities and management of commercial packaging activities) and across the life cycle of the product portfolio with the CMOs.

• Developing beneficial relationships with the assigned contract manufacturers in order to deliver increased competitive advantage through managed cost, customer service, agility & quality within the framework of the Manufacturing Supply Agreements (MSA) and Quality Assurance Agreements (QAA) with these CDMOs and CMOs.

• Working closely with the Regional CMO Leadership Team to continuously evaluate the CDMO and CMO base and ensure that the right partners exist with the appropriate capabilities.

Role Responsibilities

Supplier Relationship Team Management

• Provide Category portfolio representation for Supply Chain related to products and capabilities sourced from CDMOs/CMOs. Ensure alignment on business requirements through Integrated Business Planning process and support for Brand Innovation.

• Lead and manage cross-functional team of 4-6 functional team members per CDMO/CMO to manage supply of products from Contract Development and Manufacturing Organizations.

• Build communication channels and governance structure for supplier relationships.

• Drive adherence and maintenance to the MSA, QAA and SLA agreements with suppliers, rigorously follow the designed operating rhythm, with periodic KPI review and continuous improvement initiatives as per the applicable contracts/ agreements.

• Work with Supplier Relationship teams to enable optimum supply chain set-up to deliver end to end supply chain performance across costs, quality, service, and agility. Ensure alignment on supplier strategies, negotiations and changes with functional heads and subject matter experts in the wider CMO community.

• Lead the Supply Chain for all product life cycle events ranging from new product introductions, portfolio extensions/rationalization, technical transfers, and pruning/ divestment, etc.

• Drive continuous improvement, cost savings ideation, cost avoidance, and delivery. Includes sourcing consolidation opportunities to drive supply chain efficiency and improvements.

• Indirectly work with SRMs providing SRT leadership for CDMOs/CMOs supporting the Category assigned. Where required supervise a team of Supplier Relationship Managers (SRMs) in