Client Solutions Manager, Retail

The Client Solutions Manager for Meta's Global Business Group team is a strategic solution-driver who puts our customers at the core of everything we do. This is a unique to build and manage key client relationships, be a platform and product expert, and become an expert in media buying, strategy and measurement to our top Grocery and Marketplace advertisers. With proven understanding of direct response media, this role is responsible for partnering with the account team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.Client Solutions Manager, Retail Responsibilities

• In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
• Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
• Analyze data and insights to guide strategy and implementation of Facebook solutions
• Build and manage relationships with key clients and agency partners
• Work and collaborate with diverse group of internal cross-functional teams
• Media & Measurement Strategy and Implementation
• Guide media and strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
• Outline and oversee measurement strategy, tracking, and results delivery
• Identify optimization opportunities for improving performance
• Project manage complex work streams
• Oversee internal account operations (for example: troubleshooting issues, account set up, etc.)
• Travel as needed

Minimum Qualifications

• 5+ years of Direct Response experience across Web and/or App businesses
• Experience with performance marketing elements such as analysis, measurement, and technical integrations
• Experience working with direct response and/or E-commerce oriented businesses
• In-depth knowledge of analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
• Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
• Experience working with cross-functional teams with experience influencing c-level executives
• Demonstrated experience presenting ideas

Preferred Qualifications

• Experience as a Meta, user and knowledge of Meta's ad products
• Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
• Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS
• Client side experience at an eCommerce company OR platform/agency experience working with direct response clients
• BA/BS degree in a technical or marketing field

For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
US$107,000/year to US$171,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about