Administrative Assistant, Corporate Sales & Training

 

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Community Support Office

Job ID

2023-202164

JOB OVERVIEW

The Administrator, Corporate Sales & Training is responsible for providing administrative support to the Vice President, Corporate Sales with corporate related sales functions included but not limited to supporting the Director of Sales onboarding program, national level sales initiatives and sales related project management. The administrator supports the facilitation of key strategic development initiatives and assists the Learning & Development team on an as needed basis supporting the facilitation of sales related training programs.The Administrator, Corporate Sales & Training supports of the Director of Sales onboarding program. As directed by the Vice President, Corporate Sales, the administrator will assist the Director of Sales Training and/or the training team in overseeing the Sales Job Coach program. He or she will also support administrative tracking and trending of paid referral partner customer reviews, primarily APFM and Caring. 

 

RESPONSIBILITIES & QUALIFICATIONS

  Responsibilities:As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below:• As directed by the Vice President, Corporate Sales, provide administrative support as needed and directed for corporate related sales functions included but not limited to supporting the Director of Sales onboarding program, the Sales Job Coach program, national level sales initiatives and sales related project management.• Support in managing and driving paid referral partner customer reviews, primarily APFM and Caring.• The administrator supports the facilitation of key strategic development initiatives i.e., CRM optimization, training programs, etc.• As directed by the Vice President, Corporate Sales, assists the Learning & Development team on an as needed basis supporting the facilitation of sales related training programs.• Utilize Sunrise Tools to ensure awareness of open positions and when new Sales Team Members are starting.• Communicate with the Regional Director of Sales prior to DOS start date to ensure 4-week training and onboarding plan is in place.• As directed by the Vice President, Corporate Sales, support the Director of Sales Training in overseeing the Sales Job Coach program.• Utilize The Job Coach Dashboard to ensure onboarding compliance and to manage scheduling.• Schedule group and individual meetings to review progress and next steps over first 90 days.• Coordinate assigned Job Coach for new Directors of Sales.• Assist the Regional Director of Sales and Executive Director in coordinating, but not scheduling, travel for new Director of Sales where applicable.• Communicate and support the Director of Sales onboarding progress in conjunction with the Regional Director of Sales and Executive Director.• Ensure Week 4 onboarding certifications are completed by the Regional Director of Sales and Executive Director.• Monitor compliance and communications related to new DOS completion of onboarding process• Supports the Vice-President, Corporate Sales in setting, tracking, and accomplishing sales goals in a timely manner.• Demonstrates effective telephone, scheduling, and administrative skills.• Assists the resident and family members in making the emotional connection to the new community through awareness, integration, and socialization techniques and engaging activities.• Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, SDS (Safety Data Sheets), and Lockout Tagout.• Actively participates as a member of the team and committed to working toward team goals.• Demonstrates our Team Member Credo in daily interactions with others. Committed to serving our residents and guests through our Principles of Service.• Contributes to the overall engagement programs and processes (customer and team member engagement).• Attends regular meetings as directed by the Vice President, Corporate Sales• Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met.• Other administrative duties as assigned. 

 

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required• One