Human Services Coordinator II

The Department of Developmental Services (DDS) is in search of a motivated and talented individual for a Human Services Coordinator Supervisor (HSC II) position in the Franklin/Hampshire Area Office located in Northampton. The Human Service Coordinator Supervisor will work with assigned staff and the Area Office Supervisory Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department. The Human Service Coordinator II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator I’s and other staff. The HSC (II) is considered a critical and integral member of the Area Office supervisory team in planning and resource allocation activity involving community services.

Additional Human Service Coordinator II responsibilities include: planning, prioritization and coordination of work by assigned staff which incorporates administrative, supportive and educational components; monitoring of Individual Service Plans; maintaining compliance with all relevant policies and procedures; assuring that case documentation is maintained and consistent with standards; identifying individual cases involving health, safety, risk and changing needs and ensuring that they are brought to the attention of the Area Director or designee(s), while engaging in problem solving; monitoring and providing consistent performance planning, feedback and evaluations to assigned staff. This position will also perform other related duties assigned by the Area Director and / or designee.

Please Note:

This position is located in the Franklin/Hampshire Area Office in Northampton, MA.

Schedule: Monday - Friday: 9:00am - 5:00pm Days Off: Sunday/Saturday

Flexibility needed to meet the needs of the Area Office.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protect