Product Designer (Enterprise Healthcare Software)

Company Description

Who is Authenticx?

Authenticx is on a mission to help humans understand humans. Our platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

What we offer our team members?

• A culture based on our core values of Authenticity, Courage and Having Fun
• A collaborative environment that supports your personal and professional development
• Remote/virtual working flexibility
• Free health insurance options
• Comprehensive benefits - medical, vision, dental, life, and disability insurance
• HSA and FSA plans
• 401(K)
• Unlimited vacation time
• Generous paid holidays, sick leave, and parental leave
• Perks at Work membership for discounts on shopping, travel and much more

Job Description

The Product Designer has strong interpersonal, collaborative, and communication skills. You have consideration for your users and listen attentively to feedback to understand the problem and find meaningful and useful solutions. Curiosity and continuous learning come naturally to you. You are able to gather significant information and put it to use in a purposeful and relevant way. 

• Take broad, conceptual ideas and turn them into something useful and valuable for our users. 
• Design flows and experiences that are simple and intuitive. 
• Contribute to strategic decisions with the rest of the product and executive teams. 
• Give and solicit feedback from vendors, team members, and other departments in order to continually raise our bar for quality. 
• Work with Software Engineers, Product Managers, UX researchers, vendors, and other stakeholders to bridge the gap between design and development. 
• Practice an iterative design process to participate in weekly releases. 
• Maintain consistency across digital products and clean up outdated features. 

Qualifications

Our ideal Product Designer will possess the following qualifications: 

• Relevant undergraduate degree or formal qualification 
• 3+ years of professional experience in UX/UI design 
• Proficiency in industry-standard design and prototyping tools such as Sketch, Adobe XD, and Figma 
• A strong understanding of how to apply design thinking when planning and scoping project work 
• Experience in contributing towards a design system 
• A portfolio that demonstrates functional designs across desktop and mobile devices 
• A user-centric mindset 
• Strong wireframing/prototyping skills 
• Experience partnering with engineers to release features, products, and/or services 
• Strong visual and verbal communication skills 
• Strong cross-functional collaboration and communication skills 
• Experience in planning and conducting user research and competitor analysis 
• The ability to interpret data and qualitative feedback 
• Determine information architecture and create sitemaps 
• Understanding of interaction design principles 
• Understanding of business metrics and the ability to translate company goals and objectives into digital experiences 
• Nice to have but not required: understanding of HTML, CSS, and Javascript 

Additional Information

• We are seeking candidates in the Greater Indianapolis area who can work in a hybrid setting (in-office and remote).
• Employment visa sponsorship is not provided.