Test Director - JTC-TRS Systems

About This Role

Who We Are: 

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. 

• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. 

• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. 

What We Have to Offer: 

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance 

• A work environment where all employees are valued, respected and safe 

• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions 

• Recognition, professional development, advancement and having fun! 

Summary  

This position requires a candidate with in-depth knowledge of the Joint Terminal Control Training and Rehearsal System (JTC-TRS). The candidate will travel extensively to support device upgrades, testing, and training at customer sites worldwide. The Candidate will support CAE efforts with the JTC TRS Domes and Desktop Systems. This position is located at the CAE Arlington, TX facility.  This position is not eligible for WFH. 

Essential Duties and Responsibilities 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.    

• This is a customer-facing position. Strong communication and “soft skills” are required. 

• Be the SME for the JTC-TRS system, both from an operator and technical aspect.  

• Able to troubleshoot routine computing hardware issues with limited assistance 

• Able to perform verification testing, providing guidance on discrepancy resolution to engineering 

• Perform familiarization training for operators and maintenance personnel 

• Strong verbal and written communication skills with the ability to communicate complex information to technical and non-technical audiences including peers, management, and customers  

• Works well as part of a small deployment team 

• Able to communicate well with a remote management and support team 

• Assist CAE personnel in maintaining the JTC TRS training systems 

• Provide guidance and insight into any changes needed or recommended on the JTC-TRS system  

• Work with the program, product, and functional management teams to support technical direction and ensure that the training system meets requirements. 

• Transmit opportunities for new work through program management, detailing the criticality and scope of work for proposal purposes. 

• Support, develop, and maintain customer relationships  

• Provide program proposal and development support for JCT-TRS and JTAGSS Systems  

Qualifications and Education Requirements    

• Minimum of 3 years’ experience as an operator or maintainer of JTC-TRS training systems 

• Previous instructor / teaching experience 

• Computing complex and network troubleshooting ability 

• Must be willing to work overtime, weekends, and off-shifts as required to meet contractual timelines 

• An understanding of military protocol and customs is essential. 

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