Security Officer - Government Front Desk

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Officer - Government Front Desk in Rockville, MD, you will serve and safeguard clients in a range of industries such as Government and more .

As a Front Desk Security Professional with Allied Universal at a prominent government location, you will be the first point of contact for all visitors and staff, playing a key role in creating a welcoming and secure environment. Your responsibilities will include monitoring access points, verifying credentials, managing visitor logs, and responding to security-related incidents as they arise. You will utilize your customer service skills to assist guests and employees, while your attention to detail will help to deter unauthorized access and maintain order at the front desk. This position offers the opportunity to interact with a diverse group of people and contribute to the overall security-related operations of a vital government facility. At Allied Universal, we value teamwork, integrity, and a people-first approach, making this an ideal role for those who are reliable, communicative, and committed to making a positive impact every day.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to visitors and staff by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying identification and/or credentials as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences.
• Assist with emergency response activities as appropriate, including communicating with emergency personnel and following evacuation procedures if needed.
• Support Allied Universal management and/or client representatives with security-related tasks as directed.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must be at least 21 years of age.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k