Senior Developer / Technology Lead

***Must live in the Kansas City area***

About SmartSuite

SmartSuite is an enterprise, AI-powered work management platform founded by the original creator of ArcherIRM. We help organizations standardize and scale work across four pillars:

• Governance, Risk & Compliance (GRC)
• IT & Service Operations
• Business Resilience
• Enterprise Operations
  
  

Today, SmartSuite is trusted by 2,000+ customers in 100+ countries, from high-growth startups to global financial institutions. We’re backed by leading investors including Canapi Ventures, High Alpha, and Sorenson Capital, giving us the resources to scale thoughtfully while still operating like a fast-moving startup.

Why SmartSuite?

• High Impact: Own the cloud platform that powers mission-critical workflows for customers in financial services, technology, healthcare, and other highly regulated industries.
• Modern, AI-Driven Stack: Work with a fully cloud-native, AWS-based SaaS platform that integrates generative AI, automations, and native integrations at its core.
• Strong Engineering Culture: Join a product-obsessed team that values quality, pragmatism, and shipping meaningful work over ceremony and buzzwords.
• Real Autonomy, Real Ownership: You’ll partner directly with senior engineering leadership and have a real say in architecture and platform strategy—not just “take tickets.”
• Growth Stage, Not Chaos Stage: We’re past zero-to-one and now focused on scaling reliably and intelligently. Your work will directly shape how we grow.

What We Value

• Innovation, Collaboration, Customer Success, Integrity, Diversity, and Gratitude.

About The Role

Location: Our strong preference is for this role to be based in Overland Park, Kansas (hybrid/in-office with our core team). We will also consider exceptional remote candidates.

We’re looking for a Senior Developer / Technology Lead to own and evolve the Platform Integration layer at SmartSuite — with a primary focus on our automations engine, native integrations framework, and AI capabilities.

In this role, you’ll act as a hands-on technical lead and architect: designing core services, writing production code, and setting the technical direction for how SmartSuite connects workflows, systems, and intelligence. You’ll partner closely with our CTO, product leaders, and senior engineers to define and deliver the next generation of our platform.

This is an ideal role for someone who has built or scaled workflow, automation, integration, or iPaaS-style platforms and wants to take ownership in a company where this layer is truly strategic — not a side feature.

What You'll Work On

• Own the Automations Engine
• • Lead the design and evolution of SmartSuite’s automation engine — triggers, workflows, scheduled jobs, event routing, retry logic, and observability.
  • Improve reliability, latency, and throughput of automation runs at scale across thousands of customers.
• Design the Integrations Platform
• • Architect and implement a native integrations framework (e.g., Slack, Teams, Jira, Salesforce, email, webhooks, etc.) that is reusable, secure, and easy for other teams to extend.
  • Standardize patterns for authentication (OAuth), rate limiting, error handling, and monitoring across all integrations.
• Shape Our AI Architecture
• • Partner with the CTO and product team to define how LLMs and other AI services are integrated into the platform (orchestration, routing, guardrails, observability).
  • Build the underlying services and patterns that power AI-driven automations, suggestions, and in-app assistants.