Implementation Engineer (Remote - Germany)

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WHO WE ARE

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.

More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale.

Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries.  We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.  We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.  

With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation.  Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include:

• A Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms 

• 2025 TrustRadius Award Winner: Buyer’s Choice

• 2024 Invoca Partner Collaboration Award

• 2024 G2 Leader in Tag Management & Enterprise Data Governance

• Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)

• Named on Destination CRM’s 2024 Top 100 Technologies List for Sales

• Named on the 2024 Best and Brightest in the Nation list

• BuiltIn’s 2024 Best Place to Work

WHAT WE ARE LOOKING FOR

We are looking for a passionate, motivated, and driven Implementation Engineer to provide exceptional technical hands-on support and implementation throughout the onboarding phase of the Tealium CDH. The ideal candidate will have both the technical and customer-facing skills to resolve customer issues at a high rate, be knowledgeable enough in the digital marketing landscape to lead strategic conversations with our customers and provide value to users by ensuring we offer world-class customer support.

YOUR DAY TO DAY

Facilitate excellent customer experience by performing the following duties:

• Execute on our customer’s initial configuration of their Tealium products to integrate into their marketing tech stack and achieve their business objectives

• Empower and enable our customers to utilize and realize value from our products

• Support our sales team by validating scopes of work for feasibility and level of effort

• Communicate professionally via our project management system, email and remote meetings

• Effectively troubleshoot and analyze complex issues related to JavaScript Tags, APIs, Data Discrepancies, and general front-end code languages, identify possible solutions, and present recommendations & best practices

• Become an expert in the suite of Tealium products, including but not limited to Tealium IQ, AudienceStream, EventStream, Predict, DataAccess, and partner products

• Contribute to our knowledge base to support both internal and external content

• Manage and prioritize workload daily

WHAT YOU BRING TO TEALIUM

• You bring a minimum of 3 years of experience in client-facing and technically hands-on roles

• You possess high proficiency in reading, writing, and debugging JavaScript and  similar programming languages

• You possess excellent written and verbal communication skills and are a clear and articulate speaker

• You have experience working in web technologies

• You can quickly and efficiently search, understand, and apply technic