Director, Commercial Planning and Operations

Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. Food and Drug Administration (FDA) for the treatment of adults with NASH with moderate to advanced liver fibrosis (consistent with stages F2 to F3 fibrosis) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis.

Director, Commercial Planning & Operations 

Our Commercial Planning & Operations team works cross-functionally within our Commercial organization and across Madrigal to drive and enable the growth of our Rezdiffra business. We lead critical, cross-functional efforts in support of our field-based teams, deliver objective analysis and insights, incubate new initiatives, and execute strategic initiatives. 

You will inform how Madrigal deploys commercial field teams, build scalable processes, tools, and dashboards/reports in support of these teams. 

Detailed responsibilities include: 

• Develop a framework to continuously assess the allocation of our field-based resources 

• Work with cross-functional partners to optimize our quarterly call plan & alignment management processes 

• Design and deliver tools to field-based teams to monitor performance and optimize stakeholder engagement 

• Align Field Operations deliverables, tools, and processes with evolving business needs and ensure seamless execution 

• Lead Field Operations related training and communication initiatives to ensure effective adoption 

Qualifications 

• Bachelor's degree required; graduate degree preferred 

• 12+ years of pharmaceutical/biotech industry experience in a commercial role 

• Exceptional analytical and problem-solving skills, with the ability to synthesize information from multiple sources into cohesive ideas and actionable solutions 

• Strong verbal and written communication skills, with the ability to present complex data insights to senior leadership and diverse audiences 

• Previous experience managing small teams preferred 

• Proven ability to collaborate effectively across teams and manage relationships with internal stakeholders and external vendors 

• Ability to manage multiple projects simultaneously in a fast-paced environment while maintaining exceptional attention to detail 

• Experience leading commercial field-team strategy and sizing projects 

• Proven experience with CRM systems (e.g., Veeva or Salesforce) and Customer Engagement Platforms 

• Experience working on Specialty, Rare Disease, or Oncology brands preferred 

Compensation: