Senior Developer Dynamics 365 (CRM)

At ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40,000 clients and 350,000 placemakers around the world.

 

Are you ready to transform the Integrated Facility Management Industry? 

To become the technology leader in the Integrated Facility Management industry (FMS), we're developing digital components connected by AWS and Azure cloud solutions, we build up our machine learning models to make yet better use of our wealth of data, create predictions, and advanced AI for custom Large Language Models (LLM)! 

We take care of office buildings worldwide! These offices are increasingly equipped with technology, such as sensors and Internet of Things (IoT) devices, to support a more productive and seamless workday for employees. The purpose of our Porto innovation lab is to develop differentiating, high-quality, and scalable digital solutions for both the ISS enterprise and customers worldwide.

We implement devices all over the place to make the buildings we serve digital and friendly. 

 

Be part of a project to make the world work better!

We are seeking dynamic individuals to join our Commercial and Marketing IT team in Porto. As a Senior Developer Dynamics 365 (CRM), your main area of work will be about helping our commercial teams find and sell to new customers and retain the ones we already are operating. But you will also touch our CMS - Sitecore XM Cloud, Qualtrics and Power Platform tools built into the platform.

Your role will be focused on maintaining and improving the platform, building new features, and exploring AI opportunities from our data. On the roadmap is also a challenging Master Data Project as well as integrations with other key systems at ISS such as SharePoint and ERP.

Your natural curiosity about understanding business needs and requirements and be able to turn that into tech will be the key to succeed in this role. You will also use that quality to grow your own technical expertise in Dynamics365 Sales and other apps that crosses your way.

 

As the principal developer for Dynamics365 you will be part of the team that manage the full lifecycle of the application. From inicial development through to release and provisioning. Additionally, you will receive support and consulting from the business and, other development teams and you will have our dedicated Solution Architect alongside with you to ensure successful implementation and integration of new features.

All what we do will help us grow people in their roles so they can improve our relations with both current and new customers. Therefor it’s important that you build a relation with our users of the platforms to better understand what values they want to get out of the systems.

This diversity of tech and the journey ISS is on right now also means that you will get an opportunity to grow both as individual and professional and can you to new places in the future.

 

What will you do:

• Develop, Maintain, and implement new functionalities for Dynamics365 Sales.
• Explore Microsoft Co-Pilot and how it can be used with Dynamics365 to create value for our users.
• Gather and translate business requirements into detailed technical specifications.
• Ensure all new features meet defined acceptance criteria and quality standards.
• Ensure comprehensive documentation for all developed functionalities.
• Ensure hight standards of quality assurance across all development stages.
• Collaborate with and mentor new team members, fostering a collaborative and learning environment.

 

What makes you a great fit:

• Passion for Tech AND people.
• Dynamics 365 (Sales and Marketing):
  • Experience with Dynamics 365, particularly modules Sales and Marketing
  • Knowledge and understanding of customizations in Dynamics365, including advanced customizations like developing plugins, scripts, CustomAPIs, etc.
  • Understanding of Power Platform and how can be used in Dynamics365.
• Strong self-starter and proactive in identifying needs and opportunities for innovation and business value creation from data.
• Openminded & adaptable with a proactive approach to work good problem solving.
• Azure:
  • Experience with Azure, particularly in solutions integrated with Dynamics 365 and Power Platform.
  • Knowledge of Azure Logic Apps, Azure Functions, Azure Service Bus and other cloud services in the Microsoft ecosystem.