Senior User Experience Designer, Enterprise Sales Experience

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Senior User Experience Designer, Enterprise Sales Experience

Job Summary

Senior User Experience Designers are responsible for the creation and delivery of visual and interaction design across a particular functional domain, site, or application. They may generally employ skills across multiple disciplines including visual design, interaction design, user research, prototyping, and content strategy. They may manage other FTE or contract UX resources in this effort.

Responsibilities

User Research and Usability

• Researches, designs, and proposes user research plans across a particular functional domain of responsibility

• Determines user research methodologies to optimize data collection

• Interacts with stakeholders to determine requirements and set expectations

• Creates user scenarios and stories to coordinate with other teams

• Leads user research sessions

• Analyzes research results to inform design and development

• Presents results to stakeholders

Information Architecture

• Designs organization and categorization of schemas within an information system

• Develops navigation structures to support proper wayfinding

• Ensures navigational consistency across multiple complementary sites and/or applications

• Structures and classifies sites and applications to help people find and manage information

• Designs an information space to facilitate task completion and intuitive access to content

Interaction Design

• Develops a range of UX deliverables, including task flows, information architecture (IA) diagrams, design studies, wireframes, and high-fidelity interface mockups

• Provides line-level creative direction for a particular functional domain of responsibility.

• Leads, presents, defends and articulates design work in design reviews with colleagues and stakeholders

• Executes interaction design as a part of a multi-disciplinary team

• Researches interaction design trends

Visual/UI Design

• Leads concepting and development of design systems

• Oversees development of style guides, and ensures ongoing completeness and relevance

• Socializes design specifications and style guides with stakeholders to ensure understanding and adoption

UX Strategy/SME Consultation

• Applies critical thinking to a variety of complex user problems, taking into account user needs, business objectives and technical constraints

• Can act as an internal UX SME for other internal or third-party projects, to ensure design consistency and sharing of best practices

Prototyping

• Creates and proposes prototyping standards and toolsets

• Determines need for prototyping efforts, based on functional complexity and requirement specifics

• Socializes prototypes via design reviews or 1:1 usability sessions

Qualifications

• 7+ years experience preferred with hands-on experience in User Experience and/or Service Design

• Bachelor's degree preferred

Equinix is an Equal Employ