Senior (Special Investigation Unit (SIU) Investigator

Overview

Why AAA Life

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and

Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in

earning the trust of our policyholders who understand our promise to be there for them – and their

families – when we’re needed most. By joining the AAA Life team, you are joining a company that

genuinely cares about helping each other, with a devotion to protect the lives of those around us.

We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging

and use their unique talents and perspective to influence, innovate, motivate, and thrive.

 

How You’ll Work

Work Solution: Hybrid

Relocation Eligibility: Available

Responsibilities

What You’ll Do

 

We are seeking a seasoned and strategic Senior Special Investigation Unit (SIU) Investigator to lead

the proactive detection, prevention, and resolution of fraudulent activities impacting our life

insurance products and services. This role is critical to safeguarding the financial integrity of the

organization, ensuring compliance with regulatory requirements, and protecting the trust placed in us

by policyholders, beneficiaries, and stakeholders.

 

The ideal candidate will bring deep investigative expertise, a strong understanding of life insurance

operations, and a demonstrated commitment to ethical conduct, sound judgment, and continuous

improvement.

• Lead complex, high-exposure, and multi-jurisdictional fraud investigations across life insurance, annuity and travel & accident products, including application, underwriting, claims, and identity-related fraud schemes.
• Direct end-to-end case strategy, overseeing evidence development, investigative approach, and resolution for regulatory and criminal matters.
• Manage criminal and regulatory referrals, coordinating with Departments of Insurance, fraud bureaus, and law enforcement to support prosecution and compliance obligations
• Serve as a subject matter expert on insurance fraud schemes, statutes, and regulatory requirements, providing guidance on high-risk and sensitive matters while ensuring investigations meet legal, regulatory, and ethical standards.
• Mentor and coach SIU investigators and fraud analysts, providing technical direction and developing investigative best practices.
• Develop and enhance fraud detection methodologies by leveraging advanced analytics, data mining, and investigative tools, and prepare comprehensive investigative reports with recommendations.
• Partner with internal teams and external organizations to assess fraud exposure, implement mitigation strategies, monitor emerging fraud trends, and support coordinated prevention efforts

Position Success Criteria

• Results Orientation / Strategic Execution: Leads complex investigations with urgency and extremely high effectiveness, prioritizing high-risk matters, driving outcomes, and delivering high-quality results in a fast-paced, high-exposure environment.
• Customer and Business Focus: Balances member experience, business objectives, and fraud risk, proactively identifying exposures, removing barriers, and strengthening fraud prevention and detection across the Company.
• Communication, Influence and Leadership: Communicates complex investigative findings clearly and persuasively to leadership, legal and regulatory audiences. Influences decision-making and provides credible guidance on sensitive matters.
• Technical and Professional Expertise (Fraud & Regulatory): Serves as the subject matter expert in insurance fraud, with advanced knowledge of fraud schemes, investigative techniques, analytics, and applicable laws, rules and regulations. Also, translates insights into actionable strategies and control improvements.
• Decision Quality and Investigative Judgment: Exercises sound, independent judgment in a high risk and potentially contentious situations; leads investigative strategy, makes defensible decisions, and provides expert recommendations on matters referred for prosecution, regulatory reporting and case resolution.

Qualifications

Qualifications

• Bachelor’s degree in Criminal Justice, Insurance, Finance, or a related field required, advanced degree preferred.
• Minimum 8 years of progressive fraud investigation experience, with significant experience in life insurance, annuities, travel & accident products, or financial services environment.
• Deep knowledge of life ins