Food and Beverage Management Trainee

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

This is a full-time position requiring weekend availability.

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY:

The Food & Beverage (F&B) Management Trainee Program is designed for passionate, hospitality-driven students in their senior year of a Hospitality Management or related program. Over the course of this paid 12-month rotational program, the Management Trainee will work hands-on in multiple Food & Beverage outlets and supporting departments throughout the hotel.

The purpose of this program is to provide comprehensive exposure, practical leadership experience, and a full understanding of the operational, administrative, and guest-service functions within the F&B Division. Upon successful completion, the trainee will be prepared to assume an Assistant Manager role within any F&B area at the Amway Grand Plaza or at a sister AHC property.

 

ESSENTIAL FUNCTIONS:

 

Rotational Learning & Operations

* Participate in structured rotations across various F&B departments, which may include:

     - Restaurants, Bars & Lounges, Banquets & Catering, In-Room Dining, Stewarding

* Learn operational standards, service procedures, and brand expectations for each area.

* Assist with daily floor operations, guest interactions, and staff support.

Leadership & Management Development

* Work closely with department leaders to understand scheduling, staffing, training, and performance management.

* Participate in supervisory tasks including shift oversight, coaching team members, and ensuring service excellence.

* Learn inventory, cost control, budgeting, and financial reporting processes.

* Support project work and continuous improvement initiatives within the F&B Division.

Guest Service Excellence

* Consistently model exceptional guest service and hospitality standards.

* Respond to guest concerns and assist in resolving service issues in partnership with leadership.

* Contribute to creating memorable dining experiences throughout each outlet.

Professional Growth & Evaluation

* Attend regular check-ins, performance reviews, and leadership development sessions.

* Complete required learning modules, project assignments, and evaluations for each rotation.

* Demonstrate growth in leadership readiness and operational competency throughout the program.

 

REQUIRED SKILLS:

 

* Strong interest in Food & Beverage operations and hospitality leadership.

* Excellent communication, interpersonal, and customer-service skills.

* Demonstrated ability to work collaboratively and adapt in a fast-paced environment.

* Professional demeanor, strong work ethic, and a passion for learning.

* Ability to work a flexible schedule including nights, weekends, and holidays as needed.

 

EDUCATION & EXPERIENCE:

 

* Senior-year student currently enrolled in a Hospitality Management or related program (required).

* Strong academic performance with a minimum GPA of 3.0 or higher preferred.

* Demonstrated involvement in extracurricular activities, such as hospitality clubs, student leadership organizations, industry associations, or volunteer programs.

* Previous internship or hands-on experience in hospitality or food & beverage roles is a plus.

 

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