Senior People Business Partner

Forward Financing is a Boston-based financial technology company with an operational hub in the Dominican Republic, on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

We are seeking an experienced Senior People Business Partner (aka HRBP) to provide strategic human resources support and guidance to our Technology and Analytics teams. The ideal candidate will possess a deep understanding of HR practices within the Technology sector and demonstrate the ability to align HR initiatives with business objectives to drive organizational success. You own ‘raising the bar.’ Through partnership with the broader People & Culture Team and your stakeholders, you will design and execute inbound and outbound talent strategies and programs that excite top talent to work at Forward Financing.

In this role you will:

• Collaborate with senior leadership to develop and implement HR strategies that support business goals and promote a high-performance culture.

• Oversee development and retention strategies for the Technology and Analytics departments, ensuring the attraction and retention of top-tier talent.

• Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth.

• Partner with leadership to design and implement organizational structures and processes that enhance efficiency and support scalability.

• Collaborate with stakeholders on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives.

• Guide teams through organizational changes, ensuring effective communication and minimizing disruption to business operations.

• Serve as a trusted advisor to employees and management, addressing employee relations issues, conducting thorough investigations, and resolving conflicts to maintain a positive and motivating work environment.

• Identify training and development needs and work with the Sr. Manager of Learning & Impact to create and implement programs that support employee growth.

Role Requirements:

• Bachelors Degree in HR or other business-related field

• 5+ years of experience as an HRBP, 3+ year of direct Tech and Analytics BP support

• Must have experience working with a workforce of between 400-500 employees

• Exceptional communication and problem-solving skills

• Excellent interpersonal and relationship management strengths when working with different levels of management

• Strong understanding of local labor laws or experience working with outside counsel (DR labor laws is a plus)

• Experience with the following Lattice, Rippling & ChangeEngine is a plus

Forward Financing Core Values:

• Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”

• Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.

• Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.

• Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward Financing is a financial technology company based in Boston, Massachusetts with an operational hub in Santiago, Dominican Republic, on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $3.5 billion in funding to more than 71,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on