Senior Systems Administrator-Operations Technology

Salary range is $70k to $165k, with a midpoint of $115k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12-16 weeks of parental leave for new parents.
• Pet Insurance discount.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:  

The Senior System Administrator is responsible for effective troubleshooting, operations, installation/configuration, standardization, and maintenance of Operations Technology (OT) critical infrastructure and its respective industrial control systems (ICS) hardware and software. The Senior System Administrator ensures that system hardware, operating systems, software systems, and related procedures support the transit operational requirements while providing uncompromising cyber security and maintaining the highest levels of reliable service. Under minimal supervision, administers, monitors, supports, and oversees specialized OT computer applications in assigned area of responsibility. Examples of such systems include Building Management Systems (BMS), Traction Power Substation (TPSS) Control & SCADA Systems, emergency telephone, and asset monitoring systems. Other elements support include Windows Operating Systems (OS), virtual machines (VM), and software configuration management. The Senior Systems Administrator implements, analyzes, maintains, configures, and performs enhancements for systems and troubleshoots application problems, identifies and mitigates systems cybersecurity vulnerabilities, interacts directly with computer users, provides end-user support, account creation and management, coordinates complex activities, software and documentation control, and researches and identifies effective software and system solutions to meet agency goals.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides lead system administration and technical support functions for complex Operations Technology systems; oversees account management, account creation, changes and deletion; performs application and technical process support, application and system backups, error support (troubleshooting), and enhancement support; and performs OT application maintenance and system security as required/needed.
• Mentors and coordinates the work of other Systems Administrators to control workloads and foster career growth of team members.
• Manages, applies and deploys source code changes, application and system updates from vendors and consultants for software environments; maintains and administers servers; analyzes, troubleshoots, and modifies application code; researches, applies and deploys general fixes to server and workstations relating to OT systems; assist in troubleshooting system errors; utilizes application debugging programs using appropriate tools to locate problems; and takes corrective action and applies fixes.
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