Account Director

We are champions of positive dissatisfaction.
Dissatisfied with the way it’s always been,
with handcuffs and limits and rules,
with insights that aren’t insightful,
and with creative that doesn’t make you feel.
We believe dissatisfaction is the mother of reinvention.
That’s why our mascot is the octopus.
It’s the only organism on the planet that routinely edits its own genetic material
to adapt, innovate, and thrive.
It outsmarts the competition by constantly changing.
It reinvents, repeats, reinvents, repeats.
And so do we. 
In a world where the most innovative brands grow faster than the competition,
we are, pound for pound, the most effective agency in the world. Eleven years running.
MullenLowe: Always Be a Challenger.

 

Account Management at MullenLowe is about more than just client service (although we do that, too). As the connector between clients, partners, and the agency, everyone in Account Management is required to be hyper-adaptable and flexible, offering thoughtful builds in creative development, passionately selling through a campaign, mediating between different points of view and keeping things fair, having tough conversations for the good of the relationship and work — and, of course, being a positive awesome person people always want to have in the room. Account Management is expected to be the persuasive, resilient, and relentless force it takes to helps great work get made, combining sharp points of view on both business and creative.

The Account Director has strong communication, leadership and problem-solving skills plus a proven track record of developing/maintaining positive client and agency team relationships. Manages client projects, cross functional agency partners, and deploys teams in the most efficient and productive way to execute flawlessly. Oversees junior account team members, providing feedback, development opportunities, and acting as a supportive coach.

 

Responsibilities

• Oversees the workflow for designated account and communication with the client on key issues.
• Clears the way for strong, strategic creative to live. Defends and protects good ideas.
• Identifies opportunities and cultivate new ideas with the client that help achieve the client's marketing goals.
• Collaborates with Strategy on the writing of creative briefs and presentations.
• Runs client meetings; organizes the flow for best presentation, desired results etc.
• Sets a positive example for the account management team and proactively provide input/insight in areas that drive the agency forward - organization, workflow, morale, etc.
• Supervision of team members, providing feedback, guidance, and development opportunities.
• Fosters and builds relationships with senior-level clients.
• Has a strong understanding of media planning and can represent media buys clearly to clients and internal teams.
• Leads an integrated team to positive outcomes against client goals and agency ambitions.

Qualifications

• Education: Bachelor’s degree required; or equivalent work experience in the advertising industry.
• Experience: Minimum of 7 years’ experience required; advertising agency experience required.
• Entrepreneurial spirit. Openness and ability to wear many hats and get hands dirty when necessary.
• Software: Proficiency in MS Office applications (Excel, Outlook, PowerPoint, Word, etc.) and Google G-Suite applications.
• Communication: strong written and verbal communication required; ability to present well and read a room.
• Soft Skills: Strong organizational skills, ability to multitask in a fast-paced environment, attention to detail.

• Other duties as assigned*

 

*Duties, responsibilities and activities of this position may change, or new ones may be assigned at any time with or without notice.

The salary range for this position is below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience and qualifications.

Salary Range$104,000—$160,000 USD

 

The work is never perfect, so how could we ask that of our applicants? What we do seek out at MullenLowe are original thinkers with a thing for unconventional ideas that solve tomorrow’s big problems. Is that you? Check doubt at the door and apply for the roles that will excite and challenge you in new ways.

EEOC Statement: 

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