Associate Account Manager

<div class="content-intro"><p>Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.</p></div><p>As an Associate Account Manager, you’ll support Bevi’s growing community of customers in our direct-to-customer markets.&nbsp;You’ll be the main point of contact for a portfolio of accounts, focused on expansion, upgrades, and overall satisfaction. You’ll balance proactive outreach with responsive service, building relationships that lead to long-term loyalty and growth.</p> <h3><strong>Your Day to Day</strong></h3> <ul> <li>Manage a portfolio of customers, ensuring satisfaction and retention</li> <li>Identify opportunities for upgrades, expansions, or new product adoption within existing accounts</li> <li>Build relationships with key contacts and act as their go-to resource for Bevi product knowledge</li> <li>Maintain regular touchpoints with customers through email, phone, and video check-ins</li> <li>Track all account activity and renewal data in Salesforce with precision and accountability</li> <li>Partner closely with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities</li> <li>Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success</li> </ul> <h3><strong>Requirements</strong></h3> <ul> <li>1-2 years of experience in account management, customer success, or a client-facing role</li> <li>Strong relationship-building and communication skills</li> <li>Organized, proactive, and comfortable managing multiple priorities at once</li> <li>Curious, eager to learn, and driven by helping customers succeed</li> <li>Salesforce or CRM experience is a plus</li> <li>Passion for sustainability and enthusiasm for Bevi’s mission</li> </ul> <p>#LI-NP1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 14px;">At Bevi, we believe compensation is a powerful tool to attract, retain, and grow talent. Our <strong>Compen