Administrative Receptionist

Description

Position Title: Administrative Receptionist

Reports to: Operations Manager

Location: Cleveland, OH

Employment Status: Full-Time

FLSA Status: Non-Exempt 

Position Summary: Aldevra is currently seeking a qualified Administrative Receptionist to support the Department of Justice, Office of the United States Attorney (USAO), and Northern District of Ohio in Cleveland, OH. The ideal candidate will already align with our core values of SOAR (Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven and Relentless Pursuit of Quality).

This position is contingent upon contract award.

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Provide highly professional and courteous interactions with district staff and visitors to the USAO. Maintains a professional appearance and neat and organized workspace. 
• Manage all aspects of the USAO visitor management program by processing visitors through the web-based visitor management system, facilitating their arrival and notifying district hosts.
• Engage with all visitors in a highly professional manner.
• Receive, transfer, and dispatch all incoming calls in accordance with district procedures.
• Process facilities support request tickets.
• Maintain files and other documentation related to the use of the district’s government vehicles.
• Maintain district supply room and identifies items for replacement as needed.
• Process all incoming and outgoing mail in accordance with district policy and procedures.
• Work effectively in applications such as Microsoft Office Suite to include Word, Excel, Outlook, and SharePoint as well as navigate internal web-based programs.
• All other duties as assigned.

About Us

Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling foodservice equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top foodservice equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value.

Recent accolades include:

• Foodservice Equipment Reports 2024 Top Dealer 
• VETS Indexes 5-Star Employer for 2024 Employer Awards 
• Foodservice Equipment & Supplies magazine 2024 Distribution Giants list 
• Great Expectations Award for Outstanding Growth in 2023 
• Strata GPO Top 10 Dealer
• RATIONAL 2024 Premium Partner Award
• Great Place to Work® 
• 2024 Military Friendly® Employer Gold designation
• 2023 HIRE Vets Medallion Award
• ENERGY STAR® Partner
• Department of Defense Military Spouse Employment Partnership Small Business Partner
• Army Partnership for Your Success (PaYS) Partner #911

Learn more about us at aldevra.com.

Requirements

Security Requirements:

• Must be able to maintain government issued badge. 

This position requires passing an extensive background check.

Qualifications:

• High school diploma or GED required with at least 2 years’ experience in reception and clerical support. 
• Clerical experience is preferred
• Ability to use, understand and maintain directories, personnel lists and other guides and references to provide a variety of information on the USAO and to refer questions to appropriate parties within and outside of the USAO.
• Proficient in operating a multi-line telephone system and voice mail system
• Proficient in operating a personal computer using a standard typewriter style keyboard with additional function keys to produce a wide range of documents.
• Valid driver's license
• Excellent verbal communication skills and telephone manner
• Excellent and accurate written communication
• Familiarity with Windows operating systems; online calendars and cloud systems; intermediate to advanced skills Microsoft office products required
• Excellent attention to detail; accurate data entry
• Customer Focused and team-oriented work ethic
• Able