Third Party Manager, Safety & Security

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

In this role, you will be responsible for the management of vendor relationships, and leading functional projects and programs aimed at enhancing safety and security for PayPal Global Safety & Security Department (GSS). Reporting directly to the Sr. Manager of GSS Vendor Management, this highly visible role will require collaborating with other GSS leaders, and internal teams to ensure suppliers deliver exceptional value across products and services while meeting or exceeding contractual obligations for PayPal Global Safety & Security Department (GSS). This role must also be able to interact positively with our GSS team members and internal teams to lead and deliver special projects, while demonstrating accountability for all given deliverables.

Job Description:

Essential Responsibilities:

• Identify issues and recommend best practices for safety and security measures.
• Lead functional projects and programs to enhance safety and security.
• Analyze business trends to inform safety and security strategies.
• Collaborate with peers to suggest efficiencies and improvements.
• Ensure that safety and security protocols are followed within the team.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

Responsibilities

• Lead the creation, negotiation, processing, and tracking of Vendor Contracts, Statements of Work (SOWs) and Purchase Orders (POs) to meet organizational needs and to ensure accuracy, adherence to budget allocations, and compliance with master service agreements and business standards.
• Oversee SOWs and POs, ensuring the achievement of key milestones and adherence to invoicing compliance in collaboration with GSS team
• Support high-value vendor projects, including multiyear contract renewals and global RFPs. 
• Review and process vendor invoices accurately, ensuring compliance with terms and resolving any discrepancies to maintain positive vendor relationships.
• Oversee GSS vendor relationships with GSS team and manage day-to-day vendor management operations
• Benchmark cost, performance, and efficiency across vendors with procurement team to drive continuous improvement initiatives at scale.
• Facilitate third-party risk assessments (TPM) to maintain compliance and ensure adherence to risk reassessment service level agreements
• Handle, support and resolve any vendor time-sensitive critical issues, audits, dis